Manchester West Didsbury hotel

I stayed here in a family room the night before a flight. There’s plenty of parking and check in was fast. Our room was on the ground floor and facing the main road. We found it quite noisy with the road noise. Also the room was so hot and we couldn’t open the window, otherwise the road noise would have been even louder. Sweets were left for the children, with a little note from the staff. We thought that was a lovely touch and the kids loved it. The pub next to this premier inn is closed and it looks like it’s being refurbished. There were workmen etc, but we didn’t hear noise from that. There is no breakfast buffet, instead there was a van in the car park selling food and drink. There was hot breakfast food, continental pastries and hot drinks. The prices seemed reasonable, but we didn’t use it. Overall, the location is good, just 10 minutes drive to Manchester airport. But we found the room temperature and the road noise disturbed our sleep. So we didn’t have a very restful night.

Tired and noisy hotel. No food or drink - only from a vending machine or inedible breakfast van. Breakfast roll was cold and no oat milk. It would have been easier to put into the vending machine. Room was too hot and very few plug points. Spent more time up and down to reception to get milk and tea bags

All I can say is, James James James !! Whilst the gent at reception was struggling, his manager came over and was so gentle and kind to both the staff member and our family. Whilst you know what you’re getting room wise with a Premier Inn, what I wasn’t expecting was a masterclass in staff motivation and training. As a former worker in hospitality it is wonderful to whiteness a manager care so much about both the guests and his staff who were struggling. So welcoming and so kind and would definately come for James again.

Unfortunately, the restaurant area was under refurbishment which meant we couldn't have a full, sit down breakfast. There was a van outside doing rolls to go instead. This ended up being quite costly for a family as kids usually eat free and we also purchased fruit. Our room was comfortable but there was lots of noise and banging from the room above throughout the night that kept us awake.

Extremely Disappointed with My Stay I recently stayed at a Premier Inn and was extremely disappointed with the experience. The hotel was visibly dirty and poorly maintained, which made the entire environment feel uncomfortable and unhygienic. The room itself was unbearably hot, with no proper ventilation or way to cool it down, making it very unpleasant and difficult to sleep. I’ve stayed at Premier Inn before and always found it reliable and comfortable, but this visit was a major letdown. Given the poor conditions and how much it impacted my stay, I genuinely feel that compensation is warranted. I hope Premier Inn takes this feedback seriously and makes improvements — this was not the standard I expected.