London Victoria hotel

In the heart of London, close to Big Ben, Westminster Abbey and Buckingham Palace

TripAdvisor Traveller rating:

3,265 reviews

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Guest Rating:

4.5

Based on 1,921 surveys

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82-83 Eccleston Square, Off 55 Gillingham Street, London Victoria SW1V 1PS

Sat Nav Directions: SW1V 1PS What 3 Words: ///pays.bright.common

Directions: From Victoria train station: take the exit onto Wilton Road at the far right side of the station opposite platforms 1 to 7 (directly opposite Apollo Theatre). Turn right and keep to the right hand pavement. Continue past Bridge Place and turn right onto Gillingham Street. Continue along this road until just before you reach a set of traffic lights, where you will find our hotel on your left. From Victoria coach station: exit left onto Buckingham Palace Road and take the second right onto Belgrave Road. Take the second left onto Gillingham St and the hotel will be on the right hand side.

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Transport and local information: Victoria Train/Underground Station 0.2 Miles
Buckingham Palace 1 Mile
London Zoo 5 Miles
Madame Tussauds 3.3 Miles

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Hotel Parking:

Limited chargeable street parking is available at £3.60/hr max. 4 hours stay. Mon - Fri 8:30 - 18:30. Parking is free outside of these times inc. Saturdays, Sundays and public holidays. Please note that the street parking is not managed by the hotel.

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1-5 of {{3265 | number:0}} reviews

13 Nov 2020

Coppernob11

Bradford, United Kingdom

Trip Type: Business

"Felt safe and comfortable"

I had originally booked to stay in a different Premier Inn but, because of the second lockdown, this was closed and so I booked to stay in Victoria instead. I arrived early and my room was not ready but the guy on reception kindly swapped my booking to a room that was already available which was a great help to me. The room was very clean and comfortable and had everything that I needed. Because of COVID the hotel restaurant was closed so there was no food available, but I had been told in advance that this was the case. There is a Sainsbury's supermarket about 5 minute walk away, so finding something to eat in my room for dinner and breakfast was no problem. I felt very safe staying in the hotel and the few staff I met were all very helpful and friendly. I would have no hesitation in staying there again.

4 Nov 2020

lisanZ8800WI

Coventry, United Kingdom

Trip Type: Family

"Premier Plus Donkey Box"

So have stayed at this hotel many times with never a problem. Have had a pleasant visit to London this time too but I will not use the premier plus service again. The rooms I have had previously have been spacious and comfortable. With the world upside down we felt we deserved a little treat and so we upgraded to Premier Plus. We felt like we’ve stayed in a donkey box for two nights. Rooms are tiny, teeny tiny. We’ve been tripping over and bumping into each other. Awful view from the room and a funny smell from the bathroom. Let’s face it you’re so close to the toilet I can almost touch it from the bed with my toes! No option to have a bath either so showers only. Decor is slightly better but I definitely don’t feel this is upgraded. Worst stay here ever. Mentioned it to a Member of staff who just shrugged her shoulders and said sorry. I’m a PG Tips type of girl and was told we were upgraded so had to have the fancy tea bags and coffee pods. Get me home for a proper cuppa and we still haven’t worked out the coffee machine, the thing keeps leaking everywhere and the coffee is shocking! Not enough pillows or towels. Got pillows but still waiting for towels. We’ve had to share a bath and hand towel. Just as well we’re family! I will stay again but I’ll definitely keep it simple from now on! Did have breakfast one morning. It’s well organised and socially distanced very well. Breakfast was amazing as always and the porridge is the best ever.

30 Oct 2020

Rambles1963

London, United Kingdom

Trip Type:

"An Upgraded Room?"

I have separated this review into two halves out of fairness to the staff who were excellent and did try to resolve the problems raised. If staff were the only part of a hotel review, I would probably have offered 4 stars. The rooms, however, left something to be desired. I use Premier Inns fairly regularly. They offer a good blend of price and comfort. As I was staying for two nights instead of my normal single night, I decided to try out the new Premier Plus rooms. The website describes these rooms as having: "Improved workspace, comfy armchair, air conditioning, flat screen TV, and vanity area with a stool and hairdryer. Plus, a rainfall shower with luxury toiletries." The room I was allocated was on the fifth floor, as are all Premier Plus rooms. On entering the room, it did not meet most of the description provided in their advertising: Improved workspace? Not in the original room. The workspace was literally a foot from the end of the bed. It was a struggle to walk between the bed and the workspace to get from one side of the room to the other. It wasn't possible to offer a chair to work from...how do they expect their guests to benefit from the workspace? Comfy armchair? Nowhere to put it. The room was tiny. I've visited Japan on quite a number of occasions and their rooms are infamous for being small, this room was smaller than most of the rooms I have had in Japan. Vanity area with a stool? Yes...but only just. The stool was tiny. The other amenities were present. I decided to complain and the receptionist was great. She came and looked at the room, apologising that it didn't meet the expectations quoted in the advertising. She indicated that head office had simply decided to make the entire floor a Premier Plus floor, saying that because of the age of the building that there was wide variation in room sizes and indicating that I hadn't been the first to complain. I was offered another room, just across the hallway which met the description given in more areas. Even so, that room was quite small too. On reflection and with hindsight, I probably wouldn't upgrade again. It certainly didn't reflect the promise and wasn't worth the additional cost.

24 Oct 2020

nannyvivien

London, United Kingdom

Trip Type: Family

"Never book again"

I booked a room at this hotel and can only amend but suppose to arrive tomorrow and cannot amend as holiday has been moved to next October due to covid only book 1 year in front so phoned hotel spoke to reception I can do that but price is more than doubled disgusted with your company now

24 Oct 2020

kerryrD724DW

United Kingdom

Trip Type: Couples

"Great stay away."

Stayed at the premier inn Victoria for 5 days. The room was perfect.The only thing i could fault would be the size.Very small. Staff all great especially the young lad Nathan who was extremely polite and nothing was too much bother for him,even when the restaurant was busy.

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Hotel description So close to the sights you're almost rubbing shoulders with Royalty, Premier Inn London Victoria puts you in prime position. You can stroll to many of the capital's most famous sights and, with Victoria Station just minutes away, you're connected to city, country and coast. Catch the changing of the guard at Buckingham Palace, get arty at the Tate, cruise along the Thames, be wowed by a West End show, then return to the peace and quiet of Pimlico. Here you'll find everything you need to recharge the batteries: spacious rooms, a tasty restaurant, and extra-comfy beds.