London Holborn hotel

We've stayed at this Hotel about 5 times now over the years ,always stayed in a plus room,until this latest visit no complaints at all,but unfortunately we can see this hotel is going downhill slowly. Peeling wood on the walls,a leaky coffee machine,no staff about,I had to search all over gor a member of staff to reset our door key,twice!.. other people were also left waiting to check in!. The tv remote wasn't working properly to. Definitely needs a refit & a lick of paint!! Sort it out ,for the prices you charge its needs to be better!!!!

The only good thing about this hotel is the location and this is what you pay for! Everything else is below the Premier inn standard I know. This is meant to be a premier inn plus but I've stayed in a 'normal' one which was better. The Holborn hotel room we had looked tired and felt grubby. The laminate was peeling off the desk, the sheets were dirty and room surfaces dusty. There were marks all over the walls. There is no telephone (not an issue for us) and no safe. There was an old sweet wrapper just under the bed. Our hairdryer sounded like a bag of bolts that then started to smoke. Reception were quick to replace it with a new one so can't fault their helpfulness. The cooked breakfast on the first morning was poor. The hot items were very slow to be replenshished. The pancake from the continental buffet was stone cold like it had been in the freezer. The second morning most 'hot' items were on the cooked breakfast counter but apart from the sausages, everything else a was luke warm. The bed was comfortable but had to turn off the air con as the refrigerant could be heard bubbling around keeping us awake. I wouldn't stay here again as it's a pity because the location is great.

Stayed for 2 nights in a family room on 2nd floor. Room itself was fine, clean, comfortable and a decent amount of space for a single parent travelling with 2 children. Breakfast was good with plenty of choices. DO NOT bother with the restaurant for food in the evening. Food was mediocre at best, overpriced frozen food and oven chips! Other than that, can’t fault the hotel, great location.

It's a Premier Inn, so you know what you are going to get. To be fair it delivered on those aspects, it was reasonably priced, it was in a good location and the room and beds were comfy. A down side - the room smelled badly of smoke - but we did the British thing and did not complain!

friendly and helpful staff. Hot August day, AC in our bedroom was not working at all. We were provided with an electric fan- Room 19 has a broken AC and apparently the whole block has a broken AC. Disappointed.