hub by Premier Inn London West Brompton hotel

Great location, a few minutes from a tube / overground station. The room and all communal areas were clean and tidy. The larger room was worth it for a 4 night stay. Plenty storage space. Hot as well as cold food were served for breakfast. Tea and coffee available 24 hours a day. Staff were helpful and polite. Special shout out to Chad on the night shift, he's a star. He made sure we were OK, gave us a warning when he was due to close the bar, and helped us navigate food apps when we arrived back after all restaurants were closed.

This is a great hotel in a good location - very close to train station and eateries nearby. The hotel is spotless and serves a lovely breakfast. The bedrooms are compact but cosy and beds very comfortable. Rooms are very modern with digital controls for lighting which is pretty cool. The reception area has a nice chilled vibe and the hotel provides free tea/coffee for guests. The hotel is very safe, with access to room floors by keycard only. The staff are extremely helpful and welcoming and i would definitely stay here again.

The staff were exceptionally helpful and friendly. Nothing was too much trouble for them. Rooms and public areas were all spotless. We were given a small gift bag after checking out with a soft drink and mini packs of sweets and biscuits. A nice touch. It’s a Hub hotel therefore you have to expect the rooms to be small, but perfectly suitable for a couple of nights. I would recommend this Hub hotel.

Me and my partner have visited this ‘Hub’ a number of times now, and every time it meets our expectations. I don’t say exceed, because it has honestly set a new standard in our heads: this one is the place to beat! The rooms are compact but big enough to move around in, with a relatively spacious bathroom that is well equipped with a toilet, shower, toilet brush and extra toilet paper. The bathroom is surrounded by a glass wall which frosted around the lower half, but not at the top. This does strike me as slightly weird, but it ultimately poses no issue if travelling solo or with a partner. The staff have always been attentive and friendly. The beds are comfortable and the TVs are great: they’re big and work well. There’s also a somewhat sci-fi feel to these rooms: built into the bed you can find what can only be described as a control panel for the lights. This offers three different settings for having them dimmed, and also allows you to turn on a “do not disturb” mode, which illuminates on a similarly high tech panel in the hallway beside your door. Some rooms (or perhaps all) lack windows, so there is limited natural light available. I don’t find this a problem, but if you’re claustrophobic this may not be the hotel for you. I actually find the closeness of the room, alongside the dimmed lighting, conjures up a romantic sense of intimacy, and I think this is a must visit hotel for any couples looking for a romantic getaway. This is less affordable than a typical Premier Inn or Travelodge, but it is honestly better (in my view). Breakfast was good, although I would say that if you’re a vegetarian like me the offering is not amazing. Most of the hot buffet options are meat, although you can get beans and toast, as well as a variety of continental pastries such as croissants and pain au chocolats. For me personally, the breakfast upgrade wouldn’t be worth it, but it was definitely worth it for my partner, who does eat meat. There are also fruit juices, iced water and hot drinks available for you to take advantage of. The downstairs area is as clean as the rooms, and provides a great space to socialise or even work, with a variety of tables and seating options that range from utilitarian and great for a work laptop, and laid back and excellent for socialising. I really do recommend this hotel, and hope to visit again ASAP.

We arrived at 2.30pm and asked to check in. We were told unless we had booked an early check in , there would be a £15 charge- to check in less than half an hour early! Ridiculous. We sat in reception with a free tea/coffee and waited until 3pm. During this time numerous others arrived ti be told the same thing- people even being asked if they wanted to pay the £15 to check in 10 minutes early!! Pure greed on Premier Inns behalf and has put me off staying with them again. Hotel is modern, clean and the breakfast is good for £8. Good location, next to West Brompton tube/train station. Only 1 bath towel in the room for 2 people , had to request more and only 1 pillow each.