I haven't received my activation email. What should I do?
Firstly, check the email address you entered is correct before checking your spam and junk folders. Next, check your email provider hasn't blocked emails from our domain @premierinn.com. If you still can't find it, email us at email@example.com and we'll be able to help.
Is there a Business Booker app?
You can now log in to your Business Booker account using the Premier Inn app on iOS, available for free from the App Store.
Can I get a copy of my monthly Premier Inn Business Account invoice?
Yes. Just email us at Premierinn.firstname.lastname@example.org and we'll be able to help.
I’ve received an error message saying “incorrect Business Account Card password”, what do I need to do?
You need to re-enter your password for the card you’ve stored for payments. Click on your company’s name and go to company management > payment options > edit to re-enter the password and save changes.