Q: What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival . Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 1

Is it worth visiting Haverfordwest?

Accepted Answer

Yes, Haverfordwest is definitely worth a stop, especially if you’re exploring Pembrokeshire. It’s a market town with a dramatic castle overlooking the centre, a lively riverside and plenty of places to eat, shop and unwind. It also makes a brilliant base for heading out to the coast, the Preseli Hills and the Pembrokeshire Coast National Park.

Question 2

Why is Haverfordwest famous?

Accepted Answer

Haverfordwest is best known for its Norman castle, which dominates the skyline and for being the historic county town of Pembrokeshire. It’s also famous as a hub for exploring west Wales, with easy access to castles, countryside and seaside villages. Over the centuries it’s been a key market town and that tradition continues today with local produce markets and independent shops.

Question 3

Is Haverfordwest on the coast?

Accepted Answer

Not directly. Haverfordwest sits inland along the River Cleddau, but the coast is only a short drive away. Within 15-20 minutes you can reach some of Pembrokeshire’s best beaches, like Broad Haven and Newgale, making it a handy spot if you want both town and seaside experiences.

Question 4

What river runs through Haverfordwest?

Accepted Answer

The town is set on the Western Cleddau River, which winds its way through Pembrokeshire before joining the Eastern Cleddau to form the Daugleddau Estuary. The riverside gives the town a relaxed feel, with walking routes and picnic spots right by the water.

Question 5

What is there to do in Haverfordwest?

Accepted Answer

Haverfordwest is a great base for exploring Pembrokeshire and has plenty to see in the town itself.

Visit Haverfordwest Castle & Town Museum – Sitting high above the town, the castle ruins are impressive and the museum inside the old prison governor’s house gives you a real sense of local history.

Explore Haverfordwest Priory – The atmospheric remains of this Augustinian priory are well worth a visit, especially as it’s home to Britain’s only surviving medieval monastic garden.

Riverside Shopping & Leisure – Stroll along the River Cleddau where you’ll find shops, cafes and restaurants.

Picton Castle & Gardens – Just a short drive away, this 13th-century castle is still lived in today and surrounded by gorgeous woodland gardens.

Pembrokeshire Coast National Park – Within minutes you can be on scenic walking trails, taking in rolling countryside, riverside paths and views towards the coast.

Local Markets – Haverfordwest has regular markets where you can pick up Welsh produce, crafts and street food.

Question 6

What shops are in Haverfordwest?

Accepted Answer

Haverfordwest mixes high street names with plenty of local independents. In the town centre and Riverside Shopping area you’ll find fashion, homeware and everyday essentials, plus cafes for a quick stop. Scattered around are family-run shops, Welsh produce stalls and little markets where you can pick up unique gifts or local treats.

Question 7

Does Haverfordwest have a beach?

Accepted Answer

No, there isn’t a beach in the town itself, but you’re spoilt for choice nearby. The Pembrokeshire coastline is close, with sandy spots like Broad Haven, Little Haven and Newgale just a short drive away.

Question 8

Can you visit Haverfordwest Castle?

Accepted Answer

Yes – the castle ruins are open to the public and are one of the highlights of the town. You can wander around the grounds, enjoy views over Haverfordwest and pop into the Town Museum, which is housed in the old governor’s house of the castle prison.

Question 9

What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Accepted Answer

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 10

What time is check-in and checkout?

Accepted Answer

Our standard check-in time is 3pm. For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

Checkout is by 12 noon on your departure date. If luggage storage is available, our teams will be happy to store any bags for you if you’d like to check out before 12pm.

*Prices and times will vary depending on date and location.

Question 11

Can I check in early?

Accepted Answer

For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

*Prices and times will vary depending on date and location.

Question 12

What is Premier Inn CleanProtect™?

Accepted Answer

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels. Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

Check-in - minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels - laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams - providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety - you can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request - if you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

Question 13

What facilities are provided for customers with disabilities?

Accepted Answer

Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities. If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.

If you'd like get in touch, you can reach out to our specialist team via email at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

Question 14

Can I bring my pet to a Premier Inn hotel?

Accepted Answer

Unfortunately, with the exception of trained assistance dogs, we don't allow pets to stay at our hotels.

Premier Inn Haverfordwest

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