Haverfordwest (North/A40) hotel

My partner and I stayed here for a night and it was a really lovely night away. We were greeted by a lovely receptionist on the afternoon shift who was so helpful. I didn’t get food on site but it looked lovely. Well worth it in my opinion. We stayed in a prem plus room and everything was spotless the only thing I could complain about is the grout in the tiles by the bath but that didn’t ruin my stay at all. We will definitely be back next time we want a night away.

The Hotel was a good as it always is bit there is a bit of a problem. It needs some care on the outside. The signs have lights missing and it needs a bit of a clean. I have stayed here a few times and it is definitely starting to look a bit tired. The rooms and staff are amazing though. They do everything they can for you and the rooms are exactly what you'd expect from a premier inn

Was put here a few nights for work. The staff were all very nice during my few interactions. Parking is easy. The Marston’s pub is also what you’d expect. It was quiet which was nice. I think better curtains would help mediate the security lights blasting outside that made it easy to walk around in the middle of the night. The bed was clean and comfortable however there were some really nice stains on the cloth headboard that kept me on one side only. The moldy grout in the shower could use a repair or harder clean. I didn’t pay for a breakfast so can’t comment on food. There is nothing really within an easy 20 min walk other than the Marstons, a Ford dealership, TK Maxx and M&S. The wireless internet is still working on 1989 specifications. Was unable to even load work photos or documents. It worked fine at the pub 200m away so it’s not a “far west Wales” issue. It was probably correct value for the money.

The online blurb states free WiFi, but it is unusably slow and intermittent. You can pay for 'ultimate WiFi' at £5 for 24 hours (which equates to about £150 per month for 8Mbps download - pretty pathetic for something called 'ultimate' and very expensive). The bathroom stinks of festering shower curtain. Great all-you-can-eat breakfast. Helpful and friendly staff

My husband and I arrived just before midnight on 1st June. The receptionist didn't speak to us until she'd opened up her laptop with a miserable sigh, then, as we stood with our suitcases, she asked us if we were checking in! There was still no eye contact until she gave us our room keys and directions to get to said Premier Plus room. No welcome whatsoever. I've used this hotel a few times with no complaints but this visit was very different. When I used the iron I found both it and the underside of the ironing board thick with dust. Similarly, in the bathroom, the skirting and parts of the walls had obviously not been cleaned for weeks. We also had an uncomfortable night trying to sleep as the instruction card for the air conditioning/ heating system bared no resemblance to the actually control panel and so we couldn't reduce the temperature from the 25C it was showing. So having a restful night after travelling from Ireland before continuing our journey home did not happen.