Q: What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival . Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 1

Is Alnwick town worth visiting?

Accepted Answer

Absolutely! Alnwick is a market town in Northumberland with a great mix of history, nature and character. From Alnwick Castle and Alnwick Garden to its independent shops, cosy cafes and pretty cobbled streets, the town offers something for everyone. Whether you're a history buff, nature lover or just after a peaceful weekend break, Alnwick is definitely worth a visit. 

Question 2

Does Alnwick have a train station?

Accepted Answer

Alnwick itself doesn’t have a working train station anymore, but nearby Alnmouth Station (about 4 miles away) is your best bet for rail travel. It’s well-connected on the East Coast Main Line, with regular services to cities like Newcastle, Edinburgh and London. From Alnmouth, you can easily reach Alnwick by bus, taxi or car. 

Question 3

What was filmed in Alnwick?

Accepted Answer

Alnwick is probably most famous for its starring role in the Harry Potter films. Alnwick Castle stood in for Hogwarts in the first two movies – remember those flying lessons on the broomsticks? The castle has also featured in Downton Abbey and Robin Hood: Prince of Thieves. 

Question 4

What is Alnwick famous for?

Accepted Answer

Alnwick is best known for Alnwick Castle, one of the largest inhabited castles in the UK and home to the Duke of Northumberland. The town is also famous for The Alnwick Garden, which features a grand water cascade, a poison garden and a treetop restaurant. Its historical market town roots, beautiful surrounding countryside and literary connections (including the famous Barter Books store) also make it stand out. 

Question 5

Is there much to do in Alnwick?

Accepted Answer

Yes, there’s plenty to keep you busy in Alnwick! Start with a trip to Alnwick Castle and The Alnwick Garden, then browse the quirky Barter Books (housed in an old railway station), explore Hulne Park for a scenic walk or visit the Bailiffgate Museum to dive into local history. The town also has great spots to eat, drink and shop, and it’s a great base for exploring the Northumberland coast and countryside. 

Question 6

Does Alnwick have a beach?

Accepted Answer

Not directly in town, but you’re very close to some of Northumberland’s best beaches. Alnmouth Beach is just a 15-minute drive away and offers wide sands and stunning sea views. Warkworth, Embleton Bay and Bamburgh Beach are also nearby, perfect for a coastal day trip from Alnwick. 

Question 7

Can you see Alnwick castle for free?

Accepted Answer

You can admire Alnwick Castle’s impressive exterior and surrounding grounds from various points in the town – perfect for photos! However, to go inside the castle and enjoy the full experience, including the state rooms, exhibitions and activities, you’ll need to buy a ticket. 

Question 8

What river runs through Alnwick?

Accepted Answer

The River Aln runs through the town and gives Alnwick its name. It winds its way from the Cheviot Hills to Alnmouth on the coast, and you can spot it from various points around the town and nearby countryside.  

Question 9

What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Accepted Answer

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 10

What time is check-in and checkout?

Accepted Answer

Our standard check-in time is 3pm. For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

Checkout is by 12 noon on your departure date. If luggage storage is available, our teams will be happy to store any bags for you if you’d like to check out before 12pm.

*Prices and times will vary depending on date and location.

Question 11

Can I check in early?

Accepted Answer

For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

*Prices and times will vary depending on date and location.

Question 12

What is Premier Inn CleanProtect™?

Accepted Answer

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels. Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

Check-in - minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels - laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams - providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety - you can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request - if you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

Question 13

What facilities are provided for customers with disabilities?

Accepted Answer

Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities. If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.

If you'd like get in touch, you can reach out to our specialist team via email at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

Question 14

Can I bring my pet to a Premier Inn hotel?

Accepted Answer

Unfortunately, with the exception of trained assistance dogs, we don't allow pets to stay at our hotels.

Hotels in Alnwick

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