Q: What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival . Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date). Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 1

Is it worth visiting Tewkesbury?

Accepted Answer

Yes, Tewkesbury is well worth a visit for history lovers, families and anyone looking to enjoy a traditional English town with plenty to see and do. The town has a rich medieval heritage, picturesque streets and is located at the confluence of the Rivers Severn and Avon, making it scenic as well as historic. Visitors can explore its abbey, riverside walks, local markets and enjoy a variety of shops, cafes and pubs. It’s also a great base for exploring the Cotswolds or nearby Gloucester.

Question 2

What is Tewkesbury famous for?

Accepted Answer

Tewkesbury is most famous for its magnificent Tewkesbury Abbey, a Norman church that dominates the town skyline. The town is also known for the Battle of Tewkesbury in 1471, a key conflict in the Wars of the Roses and the annual Tewkesbury Medieval Festival, which celebrates the town’s rich history with reenactments, parades and medieval-themed activities Its riverside location and historic timber-framed buildings also make it a visually striking destination.

Question 3

What river runs through Tewkesbury?

Accepted Answer

Tewkesbury sits at the meeting point of the River Severn and the River Avon, giving it scenic riverbanks and great riverside walks, boating and wildlife spotting. The rivers add to the town’s atmosphere and provide a lovely backdrop for exploring.

Question 4

Is Tewkesbury a market town?

Accepted Answer

Yes, Tewkesbury is a traditional market town. It has hosted markets for centuries and the weekly markets remain popular with locals and visitors alike. You’ll find stalls selling fresh produce, local crafts, flowers, clothing and more, all set against the historic backdrop of the town’s streets.

Question 5

Is Tewkesbury good for shopping?

Accepted Answer

Yes, Tewkesbury has a variety of shopping options. You can explore independent boutiques, antique shops and high-street stores, as well as the weekly market in the town centre. There are also cafes, tearooms and eateries nearby, making it easy to combine shopping with a coffee break.

Question 6

What day is market day in Tewkesbury?

Accepted Answer

Tewkesbury’s main market days are usually on Wednesday and Saturday, with Saturday being the busiest and most popular. On these days, the town centre has a mix of stalls selling fresh produce, crafts, clothing and more.

Question 7

What’s near Tewkesbury?

Accepted Answer

Tewkesbury is surrounded by the countryside and is close to lots of attractions. The Cotswolds are just a short drive away for charming villages, walking and sightseeing. Nearby towns include Gloucester, with its cathedral and docks, and Cheltenham, known for its regency architecture and festivals. The rivers also make it ideal for day trips exploring local nature and scenic walks.

Question 8

What is there to do in Tewkesbury?

Accepted Answer

There’s plenty to enjoy in Tewkesbury. You can explore the historic Tewkesbury Abbey, wander the medieval streets and timber-framed buildings, or take a stroll along the rivers Severn and Avon. History fans can visit battle sites or enjoy the town’s museums, while families will enjoy riverside walks, parks and seasonal events like the Medieval Festival. The town centre has shops, cafes and pubs to relax in, and the surrounding countryside offers walking, cycling and nearby Cotswolds villages to explore.

Question 9

What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Accepted Answer

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 10

What time is check-in and checkout?

Accepted Answer

Our standard check-in time is 3pm. For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

Checkout is by 12 noon on your departure date. If luggage storage is available, our teams will be happy to store any bags for you if you’d like to check out before 12pm.

*Prices and times will vary depending on date and location.

Question 11

Can I check in early?

Accepted Answer

For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

*Prices and times will vary depending on date and location.

Question 12

What is Premier Inn CleanProtect™?

Accepted Answer

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels. Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

Check-in - minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels - laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams - providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety - you can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request - if you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

Question 13

What facilities are provided for customers with disabilities?

Accepted Answer

Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities. If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.

If you'd like get in touch, you can reach out to our specialist team via email at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

Question 14

Can I bring my pet to a Premier Inn hotel?

Accepted Answer

Unfortunately, with the exception of trained assistance dogs, we don't allow pets to stay at our hotels.

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