Question 1

How many terminals are there at Stansted Airport?

Accepted Answer

Stansted Airport has one main terminal, with three passenger ‘satellite’ terminals leading into it. Stansted Airport’s terminal is relatively small and relatively new, having been renovated in 1991.

Question 2

Are buses around Stansted Airport free?

Accepted Answer

509 and 510 shuttle bus services in the area typically cost around £4 per adult.

Question 3

Can I stay overnight at Stansted Airport?

Accepted Answer

There are no designated sleeping areas in Stansted Airport, and recently the airport has begun closing overnight and asking people not to sleep on the premises. If you need somewhere to stay after a long flight or you need to make an early flight in time, book at our Premier Inn London Stansted Airport hotel and look forward to a comfy stay at a budget price.

Question 4

Is Stansted Airport open 24 hours?

Accepted Answer

Stansted Airport currently closes from 5pm to 5am. Prior to recent changes, the airport was open all night along with a few shops.

Question 5

What amenities are at Stansted Airport?

Accepted Answer

Stansted Airport has free Wi-Fi for up to four hours and plug sockets throughout its main terminal. If you’re willing to pay a little extra, you can relax in an airport lounge after booking with us, thanks to our friends at Holiday Extras. Stansted Airport’s Escape Lounge has free Wi-Fi, complimentary food and drink delivered to your table and space to unwind and relax before you fly.

Question 6

How far are Premier Inn hotels from Stansted Airports?

Accepted Answer

We’re close to the airport. Our London Stansted hotel is about a mile away from Stansted Airport, a 10-minute drive or 30-minutes by bus.

Question 7

What Premier Inn hotels near Stansted Airport have parking?

Accepted Answer

Our London Stansted Airport hotel has 168 chargeable on-site parking spaces in total, managed by YourParkingSpace. Parking costs £8 per night for a maximum of four nights.

Long-term airport parking, lounge access and other great add-ons are available through our partner, Holiday Extras, after booking.

Question 8

Is Stansted Airport near central London?

Accepted Answer

Stansted Airport is only a 50-minute train ride away from Central London. Go sightseeing at Buckingham Palace, stop by Big Ben or lose yourself in Hyde Park. There’s so much to see and do just an hour away from Stansted Airport, an adventure in London is perfect for shaking off any pre-flight nerves

Question 9

Which Premier Inn hotels near Stansted Airport have restaurants?

Accepted Answer

Our Stansted Airport hotels have on-site restaurants that serve the Premier Inn Breakfast, an all-you-can-eat selection of delicious bacon, sausages, eggs, black pudding and much more, as well as lunches and dinners to help you prepare for your flight. There’s also restaurants, takeaways and bars both before and after security at Stansted Airport.

Question 10

How to get to Stansted Airport by car?

Accepted Answer

Stansted Airport is just off the M11 with good links from Cambridge to London. The closest car parks are the Short Stay and Meet and Greet, both a few minutes’ walk from the terminal. A full range of airport parking both on and off-site is available to add to your Premier Inn hotel booking through our partners at Holiday Extras. Another option is to book a room at the Premier Inn hotel near Stansted. There’s a shuttle bus that runs between the hotel and the airport every 30 minutes that costs £4 per adult (free for children).

Question 11

How to get to Stansted Airport by bus?

Accepted Answer

National Express coaches run directly from London Paddington, Liverpool Street, Victoria and Stratford to Stansted Airport, with pick-up points along the way. You can also get a National Express coach direct to Stansted from Cambridge, Oxford, Liverpool and many other major cities. The Stansted CityLink runs 45 services a day into Kings Cross St Pancras. The bus station is just opposite the main terminal building.

Question 12

How to get to Stansted Airport by train?

Accepted Answer

Stansted Express trains leave London Liverpool Street every 15 minutes and take just under 50 minutes to reach the airport. You can also get to Stansted direct from Cambridge, Peterborough Leicester and Birmingham. The rail station is directly underneath the terminal building – it takes just two minutes to walk to arrivals, and there are plenty of ramps and lifts available to make your journey easier. Our London Stansted hotel is just a 10-minute drive or 30-minute bus ride from Stansted Airport Station.

Question 13

Which Premier Inn hotels are closest to Stansted Airport?

Accepted Answer

Our closest hotel to Stansted Airport is our London Stansted Airport hotel, which is about a mile away from Stansted Airport and Stansted Airport Station. It’s about a 10-minute drive or taxi ride away from our hotel to Stansted Airport’s main terminal, 30 minutes on the 509 or 510 shuttle buses or a 30-minute walk.

Our London Stansted Airport combines great access to the airport terminal with good links to Central London via Stansted Airport Station, which connects directly to London Liverpool Street on the Stansted Express with a journey time of about an hour.

Question 14

What’s the difference between Flex, Semi-Flex, Advance, Standard and Non-Flex rates?

Accepted Answer

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Question 15

What time is check-in and checkout?

Accepted Answer

Our standard check-in time is 3pm. For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

Checkout is by 12 noon on your departure date. If luggage storage is available, our teams will be happy to store any bags for you if you’d like to check out before 12pm.

*Prices and times will vary depending on date and location.

Question 16

Can I check in early?

Accepted Answer

For an additional fee*, you can start your stay sooner with early check-in from 11am. Add early check-in to your stay while making your booking, or afterwards by managing your stay in your Premier Inn account. Early check-in is subject to availability and not available at all Premier Inn hotels.

*Prices and times will vary depending on date and location.

Question 17

What is Premier Inn CleanProtect™?

Accepted Answer

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels. Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

Check-in - minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels - laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams - providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety - you can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request - if you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

Question 18

What facilities are provided for customers with disabilities?

Accepted Answer

Most Premier Inns have specially-adapted rooms allowing easier access for customers with disabilities. If there is no specially-adapted room available at the hotel of your choice, we will be happy to offer you alternative accommodation at a nearby Premier Inn. If you have difficulty walking, but do not need a specially-adapted room, please feel free to request a room near reception on the ground floor for easy access.

If you'd like get in touch, you can reach out to our specialist team via email at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

Question 19

Can I bring my pet to a Premier Inn hotel?

Accepted Answer

Unfortunately, with the exception of trained assistance dogs, we don't allow pets to stay at our hotels.

Stansted Airport hotels

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