Pickering hotel

Check in was straight forward although it would have been nice to have been greeted by a human being. Our room was comfortable and clean. We were refused an evening meal until 21.45. Luckily a very kind man overheard our conversation and offered his 20.30 slot because he had decided on a pizza, I should have bought it for him but I didn't think of that at the time. When we returned at 20.30 the dining room was much calmer and there were plenty of tables, we could have eaten earlier. We were served by Ellie and Luke who were absolutely brilliant; young and happy to help with all our demands. While waiting for our meal I observed a gentleman wait at least 15 minutes in reception for a member of staff to help with check in. The water in the wash hand basin was tepid. We slept well, the bed was comfortable and once we had opened the package of extra pillows, not an easy task with no zip pull, the pillows were just right. My morning shower was most uncomfortable: the water was far too hot and try as I might I could not adjust the temperature because the tap was stuck fast. I feared being scalded so my shower was very short. We went for breakfast which was adequate: my husband missed the quaker granola you used to serve and tried the current offering a sweet bland mess with the texture of cardboard. Ienjoyed the alpen yoghurt and berry mix. My poached eggs were done perfectly; slightly well done as per my request. The bacon was hard rather than crispy, the black pudding was good as were the mushroʻms and tomato. I had crumpets with my latte and plrnty of water (hot). There was no one in reception when we left so I was unable to report the water issues for rectification

Yet another stay at another Premier Inn ,this one was immaculate and staff very friendly Room was lovely and clean and a spacious car park in walking distance from the town

Stopped here for a 3rd time for Rally Yorkshire. Great location, friendly staff & good breakfast. Standard Premier Inn offering, just a shame the bar has to close at 1000pm… be nice to have a pint after a night in Dalby Forest! See you in September 2027!

Great location, really easy to find and ideal to have a look around the Yorkshire Moor area. Stay was only for 1 night but we will return for a longer visit. Thornton-le-Dale and Pickering were lovely, there is a direct train to York that we will take on our next visit - we went to Whitby for a wander and Fish and Chips which was lovely. The room was the usual Premier Inn good standard, very clean with a really comfy bed. The hotel had plenty of parking which was free for guests and was quiet. Dinner was delicious and good value for money, breakfast also didn't disappoint.

OK I will start with the positives , then the minor negatives :) 1. The Staff do a fab job with the resorces they have ie: Kitchen Equipment for one .. but because only me and maybe a few others ordered mixed grill ( what would happen if the whole place wanted one i think it would be a long wait ) but it was done in no time and to perfection . infact prob best i had in years . Black pudding swug it for me yummm ! so 10 out of 10 for the cooks and staff ... 2. Next the Customer service & interaction with guests was just brilliant & very profesional .... Great asset to the prem inn brand .. special shout to David .. & the lady who took over the shift from david ( sorry forgot name ) just both so profesional dedication shone thru ..... as were all the staff we met .. we have nothing but praise to what seemed a well jelled team effort for the way they conduct them selves .. also a shout out for all the cleaners who must work so hard to make our rooms so spotless .. Thank you to them too .. 3 The Parking is Ample and free . 4 The beds so comfy ... 5 . The black out cutains made a big difference to our sleep . 6 . Evening meals spot on .. 7 . Great location .. Now i must just mention a few things not so good regarding things out of staff control.. 1 The fact the clicking off on on the wall switch from back of our headboard in next room was a bit annoying .. 2 the hairdryer not working .. but we had our own ... 3 The baths are so narrow , Having a shower was a bit tricky .. & 4 .. The Bath tap mixers are so infuriating , and stiff and a pain to controll & hurt hand .. so on that alone would put us off returning .. Maybe the powers that be will have a look at the budget for these to be changed .. Perhaps a few nights of them living in these rooms would be eye opener as surley they wont have these type of taps at home ! & lastly The shower screen we found so hard to open , but managed eventally .. just small points but for a newish build of around 5 yrs maybe some things could be looked at or at leased put under review.. One last thing regarding approching in a car etc from pickering town .. as you approch the Entrance to the hotel , with it being on a bend we found it a bit sudden & upon us in a second so have to brake & indicate a bit late , so any car to close would have to brake hard too , Maybe a better NOTICE warning sign would be a good idea .. So to sum up .. A few niggles but on whole , a alternative to B&B & a good base for exploring area / steam railway etc & lots shops in pickering half mile down road ... 4 stars out of 5 .. shame about the taps :) .. keep up the good work Team Pickering :) & Thank you for serving us well .. Karen Paul Brid .