Bridlington Seafront hotel

Decent room. Paid for Premium Room but no bath and "sea view" is somewhere between fiction and a downright porkie. Breakfast was awful and I've asked for our money back. Yup, I know... Really enjoyed Bridlington and we'll go back but maybe not at Premier Inn.

We booked for 4 nights but only stayed for 3. Family room was ok but overlooked the bins and car park . Breakfast was poor with children allowed to touch all the bread (fault of the parents I know) and hot food not appetising . Although we had paid for breakfast, we only went 3 times and just had cereal which we felt was safe from being handled by others. The tables were dirty and sticky and need a good clean. We had an evening meal on the first night on an upgrade and my plate had a thumb print in sauce on the side . The bill was charged not on an upgrade and it took them a while to sort this out. Service was slow and our meal took quite a while to be served. Overall, I wouldn’t recommend this hotel and wouldn’t book this one again .

We love our premier at Bridlington, Charlie is amazing always ready to help and remains calm when busy, charlie often goes above and beyond for customers...On our recent visit, I became ill suspected heart attack the guys on reception immediately sprang into action when my partner went down stairs and asked for help, the staff were all calm and very caring even went a got aspirin for me while the ambulance came, Leanne was amazing following instructions from ambulance and both her and a gentleman (i sorry I carnt remember your name) stayed with me until the paramedics came, What a wonderful team you all are, we will definitely be visiting again soon...Thank you all so much for your help and care Amanda

We stayed two nights and would like to say a big thank you to Samuel on reception for looking after and always greeted us with a lovely smile. A big thank you to Charlie who looked after us at Breakfast and our Evening Meal, Charlie has the best customer service skills I know. Many thanks

My recent stay at Premier Inn Bridlington was somewhat disappointing. The hotel boasts a stunning location, which initially drew me in, but the overall experience did not meet expectations. The room was as expected for Premier Inn, comfortable bed and basic amenities, but overlooked a car park, which was not ideal. The check-in experience was underwhelming; the staff member appeared disengaged and unwelcoming. Her attitude was dismissive, providing minimal assistance when I inquired about the restaurant and parking options—simply pointing without offering further guidance. While I understand that staff can have off days, a warmer and more attentive approach would significantly enhance the guest experience. Additionally, the Wi-Fi service was notably slow, even after purchasing the "Ultimate" package, which made working or browsing quite difficult. The television lacked an aerial connection, limiting entertainment options during the stay. Overall, this was one of the less satisfactory Premier Inn experiences I have had. Regarding the adjoining restaurant, the food was adequate. The starter, garlic bread, was standard. However, my main course, a mixed grill consisting of steak, gammon, half a chicken breast, sausages, chips, and fried eggs, took approximately 50 minutes to arrive. When it did, I was informed that the chips were still being prepared. The chicken breast, unfortunately, was served pink inside, which raises concerns about food safety and quality control. Based on this experience, I am unlikely to return to this hotel and would not recommend it to others. I hope the management takes this feedback seriously to improve the overall guest experience.