Derby City Centre (Cathedral Quarter) hotel

Lovely service from staff Aggie and Suzanne. The chef Sam prepared an absolutely delicious breakfast for us. We all enjoyed it. Keep up the good work. Will definitely be back here again.

We stayed this week in an accessile room on Floor 2 Premier Inn is our prefered Hotel Chain and we often stay in them I know it's the way of the world now but we do miss a reception desk but a lovely lady came out of hiding to greet us and showed us the bell and where to find the lift This hotel is ten years old and showing its age but clean and tidy throughout The bed was two singles zipped together and extremely comfortable. As usual we slept very well indeed and could hear nothing from the street Tea and coffee adequate . Minimal milk. Saved it for two cups for breakfast We had a problem with the bathroom. I am wheelchair bound being an amputee and therefore incapable of walking at all. The door to the bathroom wasn't wide enough to let me into the bathroom despite my chair being a particularly maneuverable one. The fault was in the door which couldn't be opened as wide as the opening due to stupid instalation in siting the opening too far left. After much consultation with many staff and a couple of hours we did meet the man who could fix it. He came back with his tools and removed the door. Yipee ! Well done man. Otherwise we would have had to leave. But I was mildly annoyed in having to miss those couple of hours in Derby centre As this problem had never been encountered in the past ten years I can only presume that most wheelchair users are fully ambulant when need be.If we need to stay in town again I'll phone well ahead for the door to be removed . By the way, all the staff we met were friendly and helpful and next time we'll stay for breakfast, I must add that we consider this to be good value for money as was the charge for parking at Bold Lane as we need High security on our car with it being essential to my mobility and we were not reassured of being entirely safe when we ventured out into the town at night

don’t think I could say much more other than the staff are great

Decided to try the breakfast out. And WOW great breakfast and hard working staff that whatever you ask it is not to much trouble to help you well done staff, I have used premier inns up and down the country and this is the best hotel by far. A 10/10 from me

The hotel smelt of vomit, the car park they suggest you park in does not accommodate for large cars. I ended up scratching my car due to the small ramps. Overall awful stay and disastrous experience! The staff were lovely however when I complained about the overwhelming smell of vomit throughout the hotel, they said this is a regular complaint and all they can offer is to spray our rooms - which did not help!