Cardiff City Centre (Queen Street) hotel

ta-ratings-img(4878 reviews)
  • Premier Plus rooms

Less than a 10-minute walk from the Utilita Arena Cardiff and St. David’s Dewi Sant

Hotel FacilitiesSee all

Chargeable offsite parking

Rooms with a view

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Cardiff City Centre (Queen Street) hotel

There is no on-site parking available at this hotel. Chargeable off-site parking is available at NCP Dumfries Place car park (St Andrews Lane, CF10 3FN). Daily rates- £25 for 24 hours, we offer 25% off making this £18.75 per 24 hours. Electric charging points are available and a 2m height restriction is in place. Blue Badge holder spaces available on Churchill Way. Alternative, chargeable off-site parking is available at NCP Rapports (David Street, CF10 2EH) at £25.95 per 24 hours. Please note that no heavy goods or large vehicles are permitted.

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

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Premier Plus with a view

Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Premier Plus

Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Restaurant

The Social
The Social

Open 24 hours a day, The Social is a place for everyone to hang out in style. Whether you’re looking for a proper get-up-and-go breakfast, a leisurely lunch, pre-night out drinks or you need to grab a quiet spot for a meeting or work call, we’ve got you covered. Think free Wi-Fi, a team available 24/7 and a super central city location – there’s no better place to chill out! The Social has a menu to match whenever hunger strikes (not forgetting the little ones too) with food and drink on offer throughout the day. You’ll even be sorted late into the evening with our late night, light bites menu. There’s also a bar full of lip-smacking drinks with amazing offers like 2 for 1 on cocktails available all day! Checking in has been made even easier too. When you arrive for your hotel stay, simply scan your QR code at a check-in kiosk, pay using your payment card if you haven’t already pre-paid online and pick up your room key. No faff – it’s as simple as that.

Reviews for Premier Inn Cardiff City Centre (Queen Street) hotel

1-2 of 4,878 reviews

"Family Break"
I'm really surprised to see so many negative reviews! We've just had a two night family Break here and everything was good! Easy walk from Queen Street Station, smooth check-in, (used the machine), on-site Stasher Lockers, access by QR code. Family room was plenty big enough for 2 adults and 2 young people + all our luggage! There's a guest supplies area, so you can refresh your room trays as often as you like. The food was hot and tasty, plenty of choice for breakfast and prices were very reasonable 👌 It was clean throughout and the staff were mostly happy to help. It was extremely hot weather and we were consistently asking for iced (tap) water, which they happily supplied. I, and my family, had a lovely stay and would highly recommend without hesitation !!
"Very nice I like it"
Lovely stay, check in was nice and quick hotel room clean and shower pressure was great. Think it was Taylor or Kayla that checked me in and was lovely
"Amazing lunch!"
Went for lunch today with my parents and was served by the fantastic Maria! Amazing customer service and a friendly face! Will be back again very soon!
"5 stars for a budget hotel"
We have stayed here many times but not in the last few years due to their inflated prices Luckily, this year we found a couple of rooms for bargain prices This Premier Inn has been updated with The Social The whole Reception, Bar and Dining areas have had a glow up and are very cosy and welcoming. My husband & I checked in via the automatic booths which were easy to use We went to our room which had a standing fan & discovered the air con was not working We went back to Reception and one of the staff said he had now turned on the air con in our room Back up to the room & the air con still wasn’t working Back down to Reception A different member of staff, Ashley said he would swap our room & did this immediately & without fuss He apologised & was very friendly The new room was bigger & everything worked Room very clean & Bayliss & Harding hand wash/shower gel provided Decent tv, tea making facilities & the bed was comfy. We went back to The Social in the late afternoon for a drink at the bar Ashley was welcoming & took our orders & brought our drinks over Such good service which I didn’t expect in a Premier Inn. 2 for 1 cocktails all day & happy hour drinks are 2 for £8 We didn’t try any food but the prices seemed reasonable & perfect if you didn’t want to leave the hotel. I would definitely recommend this hotel for a trip to Cardiff It is centrally located, clean and we experienced excellent service
"Not the worst Premier Inn"
Incredibly poor and slow service in the restaurant. Food is average and staff are utterly unaware of availability of dishes. Drinkes ordered with the meal often come as a dessert! Check in is easier if you go to the bar. No need to book a table in the evenings. Very thin walls!

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Hotel description

Whether you’re catching Cardiff events at the Utilita Arena, watching live matches at the Principality Stadium or just sightseeing in the city centre, you’ll love the location of our Premier Inn Cardiff City Centre (Queen Street) hotel. As well as being just a five-minute walk from Queen Street train station, top attractions in Cardiff are right on our doorstep too. From iconic Cardiff Central Market and St. David’s Cardiff to the Castle Quarter Arcades, you’ll be spoilt for choice if you fancy shopping in Cardiff near our Queen Street hotel. History buffs will love visiting Cardiff Castle and the Museum of Cardiff too! Head back to our Cardiff hotel for tasty meals and cocktails at The Social, our stylish in-house restaurant, before snuggling down in a super-comfy bed for the night.  

Cardiff City Centre (Queen Street) FAQs

Hotel contact information

Phone: 0333 777 3981

Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.