Cardiff City Centre (Queen Street) hotel

ta-ratings-img(4890 reviews)
  • Premier Plus rooms

Less than a 10-minute walk from the Utilita Arena Cardiff and St. David’s Dewi Sant

Hotel FacilitiesSee all

Chargeable offsite parking

Rooms with a view

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Cardiff City Centre (Queen Street) hotel

There is no on-site parking available at this hotel. Chargeable off-site parking is available at NCP Dumfries Place car park (St Andrews Lane, CF10 3FN). Daily rates- £25 for 24 hours, we offer 25% off making this £18.75 per 24 hours. Electric charging points are available and a 2m height restriction is in place. Blue Badge holder spaces available on Churchill Way. Alternative, chargeable off-site parking is available at NCP Rapports (David Street, CF10 2EH) at £25.95 per 24 hours. Please note that no heavy goods or large vehicles are permitted.

Our rooms

Standard double

A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

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Premier Plus with a view

Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Premier Plus

Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Restaurant

The Social
The Social

Open 24 hours a day, The Social is a place for everyone to hang out in style. Whether you’re looking for a proper get-up-and-go breakfast, a leisurely lunch, pre-night out drinks or you need to grab a quiet spot for a meeting or work call, we’ve got you covered. Think free Wi-Fi, a team available 24/7 and a super central city location – there’s no better place to chill out! The Social has a menu to match whenever hunger strikes (not forgetting the little ones too) with food and drink on offer throughout the day. You’ll even be sorted late into the evening with our late night, light bites menu. There’s also a bar full of lip-smacking drinks with amazing offers like 2 for 1 on cocktails available all day! Checking in has been made even easier too. When you arrive for your hotel stay, simply scan your QR code at a check-in kiosk, pay using your payment card if you haven’t already pre-paid online and pick up your room key. No faff – it’s as simple as that.

Reviews for Premier Inn Cardiff City Centre (Queen Street) hotel

1-2 of 4,890 reviews

"Dinner.....no,breakfast yes,nice rooms,very clean.Staff need to be retrained!!!!"
I had booked a b/fast dinner option for 2 nights whilst i was staying there.But unfortunately i chose to cancel my 2nd nights dinner.I ordered my main course with maybe the waiter and a glass of white wine n soda.I was then asked would i like to order dessert at the same time...no thanks.No wine came and when passing he said havnt you had wine.It then came after a while wine..no soda.My main course arrived maybe 15mins later.Nice especially the salad.Then more waiting until somebody passed for me to ask for my ice cream dessert.i Again waiting ages for my ice cream,it was lovely,But as I looked up I could clearly see the Big guy who calls everybody sweetie/lovie vaping in the kitchen.I was horrified,by the way I am a smoker myself.This was the guy who took my food and wine order and asked if I wanted to order dessert.Then I went to reception to say my tv channels werent working properly.The guy said they would send somebody up.....nobody came,so I went to reception again next day and repeated my request to somebody else.Immediately they came,a lovely maintenance chap Tom.....all sorted.I have asked the original guy for some sort of refund for me declining my evening meal,at first he said no Breakfas/dinner must be cancelled at the same time...I said no and he replied its done.So far no refund,but I will give them a few days chance yet.After saying all of this,it was a lovely stay and I feel very vulnerable to sort these issues as a lone traveller.
"Overnight in Cardiff"
The Premier Inn is conveniently situated for the City Centre & Queen Street Station. The hotel is quiet and the staff friendly.
"Great atmosphere"
We where served by a woman called Katie on the bar on the weekend she was so lovely and friendly and more than happy to help us! She made our stay so enjoyable with her fun bubbly energy will definitely be back! Great vibes xx
"Wonderful Staff"
Overall a very good stay and would definitely recommend. The only downside to our sta was flat, unsupportive pillows. Could not fault anything else all. The staff here are very friendly and helpful, and are a true credit to the Premier Inn group.
"Good value"
Good location. Good value for a couple or family but expensive for singles. Good value Breakfast but it was Luke warm. Good deals on drinks

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Hotel description

Whether you’re catching Cardiff events at the Utilita Arena, watching live matches at the Principality Stadium or just sightseeing in the city centre, you’ll love the location of our Premier Inn Cardiff City Centre (Queen Street) hotel. As well as being just a five-minute walk from Queen Street train station, top attractions in Cardiff are right on our doorstep too. From iconic Cardiff Central Market and St. David’s Cardiff to the Castle Quarter Arcades, you’ll be spoilt for choice if you fancy shopping in Cardiff near our Queen Street hotel. History buffs will love visiting Cardiff Castle and the Museum of Cardiff too! Head back to our Cardiff hotel for tasty meals and cocktails at The Social, our stylish in-house restaurant, before snuggling down in a super-comfy bed for the night.  

Cardiff City Centre (Queen Street) FAQs

Hotel contact information

Phone: 0333 777 3981

Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.