Cardiff City Centre (Queen Street) hotel

ta-ratings-img(4876 reviews)
  • Premier Plus rooms

Less than a 10-minute walk from the Utilita Arena Cardiff and St. David’s Dewi Sant

Hotel FacilitiesSee all

Chargeable offsite parking

Rooms with a view

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Cardiff City Centre (Queen Street) hotel

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities

Premier Plus with a view

Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Premier Plus

Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

The Social
The Social

Reviews for Premier Inn Cardiff City Centre (Queen Street) hotel

1-2 of 4,876 reviews

"Amazing lunch!"
Went for lunch today with my parents and was served by the fantastic Maria! Amazing customer service and a friendly face! Will be back again very soon!
"5 stars for a budget hotel"
We have stayed here many times but not in the last few years due to their inflated prices Luckily, this year we found a couple of rooms for bargain prices This Premier Inn has been updated with The Social The whole Reception, Bar and Dining areas have had a glow up and are very cosy and welcoming. My husband & I checked in via the automatic booths which were easy to use We went to our room which had a standing fan & discovered the air con was not working We went back to Reception and one of the staff said he had now turned on the air con in our room Back up to the room & the air con still wasn’t working Back down to Reception A different member of staff, Ashley said he would swap our room & did this immediately & without fuss He apologised & was very friendly The new room was bigger & everything worked Room very clean & Bayliss & Harding hand wash/shower gel provided Decent tv, tea making facilities & the bed was comfy. We went back to The Social in the late afternoon for a drink at the bar Ashley was welcoming & took our orders & brought our drinks over Such good service which I didn’t expect in a Premier Inn. 2 for 1 cocktails all day & happy hour drinks are 2 for £8 We didn’t try any food but the prices seemed reasonable & perfect if you didn’t want to leave the hotel. I would definitely recommend this hotel for a trip to Cardiff It is centrally located, clean and we experienced excellent service
"Not the worst Premier Inn"
Incredibly poor and slow service in the restaurant. Food is average and staff are utterly unaware of availability of dishes. Drinkes ordered with the meal often come as a dessert! Check in is easier if you go to the bar. No need to book a table in the evenings. Very thin walls!
"No onsite parking use the code in the pic"
Be aware there is no on site parking and it’s a 7 minute walk. Our room had a window that you can’t open, the A/C wouldn’t go on in the room so we had to keep asking the staff to do it remotely. For a big hotel the breakfast wasn’t that great and one of the toasters were broken. Not the best experience and we’ve stayed in a few premier inn,
"It was not for me"
Not for me. I like fresh air not poor air con. Wi fi was awful. Could only get a signal in the reception. Those are the 2 most important things to me and I got neither of them

See Reviews

on tripadvisor.com

Traveller reviews brought to you by

Location

Sleep Quality

Rooms

Service

Value

Cleanliness

Write Review

Hotel description

Cardiff City Centre (Queen Street) FAQs

Hotel contact information

Phone: 0333 777 3981