Cardiff City Centre (Queen Street) hotel

ta-ratings-img(4865 reviews)
  • Premier Plus rooms

Less than a 10-minute walk from the Utilita Arena Cardiff and St. David’s Dewi Sant

Hotel FacilitiesSee all

Chargeable offsite parking

Rooms with a view

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Less than a 10-minute walk from the Utilita Arena Cardiff and St. David’s Dewi Sant

  • Premier Plus rooms
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Cardiff City Centre (Queen Street) hotel

There is no on-site parking available at this hotel. Chargeable off-site parking is available at NCP Dumfries Place car park (St Andrews Lane, CF10 3FN). Daily rates- £25 for 24 hours, we offer 25% off making this £18.75 per 24 hours. Electric charging points are available and a 2m height restriction is in place. Blue Badge holder spaces available on Churchill Way. Alternative, chargeable off-site parking is available at NCP Rapports (David Street, CF10 2EH) at £25.95 per 24 hours. Please note that no heavy goods or large vehicles are permitted.

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities

Premier Plus with a view

Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Premier Plus

Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

See all facilities

Restaurant

The Social
The Social

Open 24 hours a day, The Social is a place for everyone to hang out in style. Whether you’re looking for a proper get-up-and-go breakfast, a leisurely lunch, pre-night out drinks or you need to grab a quiet spot for a meeting or work call, we’ve got you covered. Think free Wi-Fi, a team available 24/7 and a super central city location – there’s no better place to chill out! The Social has a menu to match whenever hunger strikes (not forgetting the little ones too) with food and drink on offer throughout the day. You’ll even be sorted late into the evening with our late night, light bites menu. There’s also a bar full of lip-smacking drinks with amazing offers like 2 for 1 on cocktails from 5pm. Checking in has been made even easier too. When you arrive for your hotel stay, simply scan your QR code at a check-in kiosk, pay using your payment card if you haven’t already pre-paid online and pick up your room key. No faff – it’s as simple as that.

Reviews for Premier Inn Cardiff City Centre (Queen Street) hotel

1-2 of 4,865 reviews

"Early check in"
Paid for early check in (11am) arrived at 12 noon. Unable to check in at machine. Queued to speak to staff, took them at least 4 attempts to log in before they went to check their password , then logged in and told us to take a seat as room not ready. Asked why, they didn’t know but had to wait for a call from housekeeping. Eventually checked in. Tired room. No refund for what we prepaid for early check in as we have been told by customer services it’s subject to availability even though we prepaid when booking.!!
"Great location for the stadium"
We stayed here for 2 nights for oasis. We have a premier inn mattress at home so this is just perfect for us. We had a family room and it was one of the room that had not yet been refurbished. It was expensive £700 for 2 nights and prices went up the minute oasis was announced and we booked the hotel before we had tickets. Def naughty of them raising the price but the location is great and I cannot fault it. Bathroom was clean room tidy. Lovely gesture of 2 bottles of oasis in the room with details of the event. Turns out the Friday only one guest wasn’t seeing oasis 😳 which was mental. We used the bar 247 opening which was great and the drink prices were ok. Breakfast was fab even better kids ate free and 2 14 year olds that eat loads it was well worth it. I’m coeliac and need a gluten free diet and they accommodated me with no problems. I had to order and it was cooked to order so I couldn’t do the self service. So had to wait BUT I would so much prefer that rather than being ill. Parking was a pain because of the one way streets but in reality it was just because we didn’t know the area but was easy Overall great stay thank you premier inn
"Visiting daughter at University - 2 night stay July 2025."
Fabulous stay, fabulous location, right in the middle of Cardiff City but peaceful location. The room was clean and tidy, I was helped to check in on arrival and then also to resolve a mistake I had made on booking. All staff were cheerful, helpful, courteous and happy to engage. Well done Cardiff!
"Not great"
We stayed here for one night on the 24th june 2025 . The check in service was very poor lines of people as only one member of staff working , and self check in didnt work . Staffing was a issue all through our stay. Had a upgrade room which was nice but when in room air conditioning did not work had to ask for a fan very hot in room due to this . Food in restaurant was fantastic but a little pricey. Won't be returning to this permier inn as staffing let it down
"Perfect"
Nice and big room, very quiet at night. Good location - just a few minutes walk to the shops and restaurants. Very easy check in and check out.

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Hotel description

Whether you’re catching Cardiff events at the Utilita Arena, watching live matches at the Principality Stadium or just sightseeing in the city centre, you’ll love the location of our Premier Inn Cardiff City Centre (Queen Street) hotel. As well as being just a five-minute walk from Queen Street train station, top attractions in Cardiff are right on our doorstep too. From iconic Cardiff Central Market and St. David’s Cardiff to the Castle Quarter Arcades, you’ll be spoilt for choice if you fancy shopping in Cardiff near our Queen Street hotel. History buffs will love visiting Cardiff Castle and the Museum of Cardiff too! Head back to our Cardiff hotel for tasty meals and cocktails at The Social, our stylish in-house restaurant, before snuggling down in a super-comfy bed for the night.  

Cardiff City Centre (Queen Street) FAQs

Hotel contact information

Phone: 0333 777 3981

Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.