Llandudno (Glan-Conwy) hotel

Had a fantastic stay. Staff were lovely and friendly. My dad has alzheimers and all of the staff went out of their way to talk to him and make him feel welcome.

I enjoyed my stay at this hotel while visiting a friend who lives in the area. The hotel is in a great location and has good on site catering facilities. Staff were very welcoming and helpful. The room had everything I wanted, including a desk top fan, and was clean and tidy. I stayed at this hotel two years ago when car parking was free but this is now chargeable on a daily basis. There are plenty of car parking spaces available but the popularity of the hotel does mean that the car park can be quite full when returning late in the evening. I was always able to find a space so no real issue.

Very dreary from the outside, just a grey prefab building however the staff were very welcoming both in the hotel & restaurant. Rooms would benefit from being given a refresh, particularly bathrooms but the stay was comfortable for what we needed. We also stayed in a Manchester Premier Inn the following week which was much more modern so we are able to do a direct comparison to how the hotel could have been. The attached Brewers Fayre was shutting down and the menu was limited due to this as the fryer had broken but as the restaurant was closing down the management wouldn’t repair/replace. The staff there were really lovely and welcoming however.

We stayed for two nights as a family of four (two adults and two children aged 6 and 14) and thoroughly enjoyed our stay. The location was ideal for exploring both Llandudno and Colwyn Bay. The room comfortably accommodated our family and met our requirements. We were also grateful to be able to check in early as requested. The hot and continental breakfast was excellent and was a real highlight of our stay. A couple of small additions would have made our stay even better; the provision of a mini fridge in the room, which would have been useful for storing drinks and food, and better communication regarding enquiries. I emailed llandudno.pi@whitbread.com on 21 August before our stay but did not receive a response. I also asked reception for an iron, but unfortunately none were available at the time.

Lovely hotel, clean rooms. Fantastic reception staff especially Yvette and Lewis. Really friendly and helpful and gave lots of recommendations, great location. Can’t wait to stay again.