London Gatwick Airport East (Balcombe Road) hotel

ta-ratings-img(1024 reviews)

    Just a five-minute drive from Gatwick Airport, with free parking and close to Crawley Town Centre

    Hotel FacilitiesSee all

    Free parking

    Restaurant

    Free Wi‑Fi

    Accessible

    Add airport parking with Holiday Extras

    Family rooms

    Exterior of Premier Inn Hotel London Gatwick Airport East (Balcombe Road)

    Parking at Premier Inn London Gatwick Airport East (Balcombe Road) hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Reviews for Premier Inn London Gatwick Airport East (Balcombe Road) hotel

    1-2 of 1,024 reviews

    "Standard Premier Inn stay – could be improved with better room placement"
    Stayed here on Monday night after flying back from holiday. As expected with Premier Inn, everything was fairly standard, clean, comfortable enough, and reasonably priced. You generally know what you’re getting, and that’s fine for a short stay. That said, there were a couple of areas for improvement. We booked a family room for four people, but only two cups were provided, which seemed a bit thoughtless. Not a huge issue, but worth mentioning. The main problem was the location of our room. We checked in during the early hours and were placed next to a door that led to the main stairwell. Being near the airport, the hotel had people coming and going at all hours, and the door next to us was constantly being opened and slammed shut. The loud bang each time made it very difficult to get any decent sleep. Overall, it was an adequate stay, but better soundproofing or more careful room allocation for late check-ins would have made a big difference.
    "Helpful, friendly and welcoming staff"
    Comfortable and clean accommodation. Staff were very friendly and helpful. Couldn’t do enough for us after a very stressful day at the airport; made all the difference.
    "Premier Inn Gatwick Airport"
    As premier inn rooms go this was their usual standard, the bed was comfy. However, the room was unbearably hot (I am aware that the UK was in the midst of a heatwave) and the portable fan just wasn’t enough. The air conditioning was nonexistent. I know this can be a recurring theme in premier inn hotels and maybe something to rethink. They do say it is healthier to sleep in a cooler room. Also at this particular hotel there was no restaurant, however the adjacent pub was nice and the food very pleasant, with large portions. However, no breakfast service available which was a disappointment. On the whole for 1 night it was what it was but we couldn’t have stayed longer.
    "Great Place"
    Great night's sleep, great food next door, always looked after by great staff, thank you Alla for looking after us all the time.
    "Overall the hotel was good but special recognition towards receptionist ALLA"
    The hotel itself is well looked after, clean and modern. However special recognition is towards, receptionist ALLA who is attentive to any queries raised which she problem solved. She is very good front of house as she makes the stay feel like a home from home rather than paid accommodation due to how friendly and caring she is. The company is lucky to have ALLA not just because of how good she is at her job but also how nice she is as a person.

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    Hotel contact information

    Phone: 0333 777 7275