Gatwick Crawley Town (Goff's Park) hotel

ta-ratings-img(986 reviews)
  • Next Evolution Style

Near to Crawley Town Centre with free on-site parking, just a 15-minute drive to the South Terminal

Hotel FacilitiesSee all

Free parking

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Family rooms

Car park at Premier Inn Gatwick Crawley Town (Goff\u0027s Park)

Parking at Premier Inn Gatwick Crawley Town (Goff's Park) hotel

Our rooms

Standard double

The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities

Restaurant

Premier Inn restaurant
Breakfast

Reviews for Premier Inn Gatwick Crawley Town (Goff's Park) hotel

1-2 of 986 reviews

"Amazing stay"
We stayed here as a stop off to see family on our way home from a family holiday. Room was lovely, spacious and exceptionally clean. We were very pleased. Staff in the restaurant couldn’t do enough for you, very friendly. Food delicious and lots of choice. Helen who served us at breakfast was outstanding, so friendly and again couldn’t do enough for you. Charli and Hayli were amazing at our evening meal. A fantastic stay… we will definitely be back!
"Don’t book here"
Positive - free parking that’s it. Negatives - Very very poor service. Told to wait for table for evening meal when only 3 tables were occupied. Waited over an hour for ‘chips’. Menu items not available. Chef totally clueless on allergens. Breakfast was very slow again with only a few people in the restaurant. So slow service that when the kitchen doors opened everyone looked up to see it was their plate. Breakfast took over an hour to be served once ordered. Was supposed to be limitless but no way to order again or have the will to wait. Rooms mixed up when clearly booked. Restaurant floor dirty and sticky. Understaffed and when asked why there’s delays they told us they were very busy. Can’t imagine if they had more than 10 diners to serve!!!
"Not Your Standard Premier Inn!"
Now I've stayed in many premier inns over the years & they've always been 10/10 but this one was definitely nowhere near that score! Arrived at reception, waited a bit then pressed buzzer, waited some more then finally a man sat down at reception, didn't say much & handed our keys over & asked if we wanted dinner. I said "ooo yes please we'll put our bags upstairs & come straight down" to which he said "Oh I'll have to book you in for an hours time as it's really busy" (6 people in the restaurant is busy?) I said "Oh, it doesn't look busy" & he went "It is round the corner" (again the same 6 people.....) so we waited for 45mins & asked to sit down & got told "Come back in 15mins" At this point there was only 4 people in the restaurant. Rooms: Only 1 pillow each (normally 2 each) No shower gel in the holder in the shower. Very clean & spacious & super comfy beds. Restaurant: Now when we sat down there was only 2 people in the restaurant & it took 45mins for our food to come out. Starters & mains came out at the same time which wasn't ideal. Food was ok nothing amazing. Overall, wouldn't recommend as the same person does reception, bar & server which is ridiculous!!!
"Not the best"
Arrived at the hotel to find the staff member on reception shouting and swearing at a customer. Totally unacceptable behaviour, his language was shocking, and if I hadn't jusy driven 3 hours to get there, I wouldnt have stayed
"Premier inn Goff Park"
Terrble don't bother. Really bad service. No staff. One bath towel for two, no bath mat, pubes in bath, many items on menu unavailable, 10 minutes to check in 20 minutes to get a drink, 30mins to get a drink with evening meal, suggested Thai curry instead of tacos???

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Gatwick Crawley Town (Goff's Park) FAQs

Hotel contact information

Phone: 0333 777 7279