Newcastle (Metro Centre) hotel

ta-ratings-img(1000 reviews)

    A comfy hub in Newcastle, ideal for visiting Metrocentre – Europe's largest shopping complex

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    A comfy hub in Newcastle, ideal for visiting Metrocentre – Europe's largest shopping complex

      Exterior of Premier Inn Newcastle (Metro Centre) showing car park

      Parking at Premier Inn Newcastle (Metro Centre) hotel

      Free on-site parking is available at this hotel.

      Our rooms

      Standard double

      A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

      Tea & coffee facilities

      Double or kingsize bed

      Free Wi-Fi

      Powerful shower

      Desk

      See all facilities

      Standard double

      A super-comfy bed, a power shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

      Tea & coffee facilities

      Double or kingsize bed

      Free Wi-Fi

      Powerful shower

      Desk

      See all facilities

      Restaurant

      Premier Inn restaurant
      Breakfast

      Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

      Reviews for Premier Inn Newcastle (Metro Centre) hotel

      1-2 of 1,000 reviews

      "Disappointment"
      The quality of the bedroom was poor. The pillows were not clean they were stained and there was only one pillow case for two pillows. The sheet was also ripped. There were bad stains on the chair. The shower was pathetic very low pressure it just dribbled, unable to wash hair in shower. Bathroom was grimy, sink was grim. Can literally hear everything from the other rooms and had to complain about the people above during the night stomping and running around. Breakfast was overpriced and the quality was poor. Bacon mainly fat not crispy, sausage was burnt with little flavour. Best bit was hash brown. The continental breakfast was equally poor, poor selection poor quality products. Coffee out of the machine was nice. Overall this place is ok for staying close to the metro centre but would seriously avoid having the breakfast and a prolonged stay. It really is the low low budget end of the hotel chain. I was really disappointed and it's in serious need of a refurb. The staff were nice
      "Excellent "
      Stayed here for a few nights, location is good just off the A1 and not far from MetroCentre. Room was good value for the price paid, clean and comfortable and the staff were friendly and accommodating. Spoke to the manager and he was really friendly and helpful, we would definitely go back
      "Rubbish, poor customer service and premier in. business card ineffective"
      The premier inn business card, for the second consecutive stay, hadn’t authorised even though this was diligently processed after the first instance/issue. On getting to reception and explaining we had followed all instructions, the receptionist - who lacked any empathy or understanding to the situation simply said ‘well you obviously didn’t authorise it’. So there is clearly an issue with our business card if we’re following all instructions correctly, and clearly the reception staff could do with learning some customer service. We will happily take our business elsewhere.
      "I would recommend"
      I stayed here with my partner and we had a really nice stay, rooms are very clean and staff are extremely helpful and attentive. It’s set within a great location, close to the A1 and close to the Metro Centre shopping centre. We added breakfast to our stay which I would also recommend.
      "Average"
      Not the best premier inn experience, room was dated and worn , shower was weak , Lino in bathroom was uneven , restaurant only opened at 5 with limited menu ( 2 items I asked for was unavailable) windows was dirty , overall norms the usual premier inn standard you come to expect at £125 a night

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      Hotel description

      For great value stays in Gateshead, look no further than our Premier Inn Newcastle (Metro Centre) hotel. We’re right in the heart of central Newcastle-Upon-Tyne, close to the river and just a 15-minute drive from the city centre. Best of all, Europe's largest shopping centre is right on our doorstep – don’t miss out on a shopping spree at the Metrocentre during your stay! Our hotel is also in a great spot if you're flying via Newcastle International Airport, which is just a 15-minute drive away. For sightseers, the Angel of the North is about six miles away from our Premier Inn Metro Centre hotel, while Derwent Walk Country Park is just under a 20-minute drive. You'll also be surrounded by top attractions like the Life Science Centre and the Discovery Museum, plus the 12th-century Newcastle Castle, which gave the city its name. Throughout your stay, you can look forward to delicious dishes at our on-site Premier Inn restaurant, which serves mouth-watering meals for breakfast, lunch and dinner.

      Newcastle (Metro Centre) FAQs

      Hotel contact information

      Phone: 0333 321 1339

      Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.