Southport (Ormskirk) hotel

There is a parcel drop box area in the car park of the hotel. The delivery driver woke me up at 02:45 banging about in his van. Loading and unloading parcels. I could not get back to sleep and woke very tired the next day. I reported this to reception and they advised I complain via the website. I did do this and requested a refund and this was denied. Premiere inn do not take responsibility for the external noise that woke me, although they are allowing this delivery service in there car park operating in all hours.

VERY PLEASANT STAFF , PREMIER INN WAS VERY GOOD ,LOVELY SPACIOUS ROOM & BED WAS VERY COMFORTABLE GOOD FOR PEOPLE WITH STRESS & ANGSIATY FEEL RELAXED THIS MORNING. HAD A REALLY GOOD SLEEP

Wonderful welcome on arrival,very helpful staff. Room clean and the bed so comfy,breakfast was cooked perfectly and evening meal was very good too.

Staff were the nicest and kindest team we have encountered in any premier inn. So supportive while we were dealing with a family bereavement. Exceeded our expectations. Hotel was clean. Best beds. Plenty of parking.

We always choose premier inn because I have never had a bad nights sleep and seeing as we had already clocked up 6.5 miles hiking in southport with a further 10 miles due on the Saturday we needed a good nights sleep! The receptionist was really welcoming on arrival and offered to sort out reservations for dinner and breakfast which we took her up on. The hallway on approach to our room smelt a bit damp but the room itself was perfectly fine, clean and above all the bed incredibly comfy. The restaurant and the hotel are both looking very used and tired and could do with a spruce up but I guess this doesnt get priority treatment as I dont think its a busy hotel. The food was excellent with us having fish and chips for dinner and a full english for breakfast. ALL the staff without exception were incredibly friendly and chatty and we would stay here again because of this. The price for us this time was reasonable at just £40 each for us both in one room, but of course quite pricey for our chum who was on her own at £80 odd quid. But this was a one off trip so we thought what the heck! Well done again Premier Inn, your staff here are a credit to you. Car parking was a doddle by the way, lots of spaces.