Southport (Ormskirk) hotel

We always choose premier inn because I have never had a bad nights sleep and seeing as we had already clocked up 6.5 miles hiking in southport with a further 10 miles due on the Saturday we needed a good nights sleep! The receptionist was really welcoming on arrival and offered to sort out reservations for dinner and breakfast which we took her up on. The hallway on approach to our room smelt a bit damp but the room itself was perfectly fine, clean and above all the bed incredibly comfy. The restaurant and the hotel are both looking very used and tired and could do with a spruce up but I guess this doesnt get priority treatment as I dont think its a busy hotel. The food was excellent with us having fish and chips for dinner and a full english for breakfast. ALL the staff without exception were incredibly friendly and chatty and we would stay here again because of this. The price for us this time was reasonable at just £40 each for us both in one room, but of course quite pricey for our chum who was on her own at £80 odd quid. But this was a one off trip so we thought what the heck! Well done again Premier Inn, your staff here are a credit to you. Car parking was a doddle by the way, lots of spaces.

Lovely spacious room in the adjacent block......comfortable, clean & quiet. However, not the best of starts as the Receptionist's Customer Service skills needed improving.....not in uniform, no name badge, rather abrupt including no apology for keeping us waiting at the desk. NB: Shift change around 3pm, "Wendy" who took over was fab. Told by Pub Staff last orders were at 10pm (Close at 10:30pm) but by 9:30pm they were hoovering the floor, prior to that (9pm) informed that coffee should be taken now if required as the machine was to be turned off, certainly given that "We want to go home" feeling. Last to leave at 9:40pm with the door firmly locked behind us.

Don’t be put off by the outside of the main hotel or the restaurant - it looks very tired - however the main hotel building is very well cared for internally - it just looks a little uninviting from the outside. Rooms are very clean and tidy - usual PI standard with the new (very comfy) Silentnight beds. Reception staff were great and very professional and very polite. We were a large group celebrating our Mum’s 94th birthday and we had excellent service and a great nights sleep (double glazing was very good). Air con here is effective (and a blessing ) Restaurant next door was fine, though a little tlc around the decor is required. And again staff were excellent, we had server Jean who was very prompt and very attentive - thank you! The test is always “would we stop again “ and yes we would !

We returned to Ormskirk premier inn for a short break during the school holidays, it was lovely to get a happy welcome from Wendy who remembered us from last years stay. A real easy check in process and we had already pre-booked our breakfast times on Morris Dancers web page. Our room was lovely and clean the bed very comfy and the air con was much needed with the weather being a mini heat wave. Would really recommend this hotel it is really peaceful and the happy friendly staff especially Wendy make the stay hassle free.

Great location for graduation at Edge Hill University. Very friendly and helpful reception staff, giving us a warm welcome. The rooms are clean and spacious. We eat at the restaurant for evening meal and for breakfast. The food was good value. Would highly recommend this hotel.