Cleethorpes hotel

Brilliant staff so friendly. A special mention to katelyn she is great a her job so friendly . The company should be lucky to have her working here . The room was very clean the food was great . If you are ever in cleethorpes this is the place to stay xx

I came here this evening, we was served by Yaz, she was very nice. We had the gammon steaks and they were lovely. Paired with our lovely refreshing drinks.

Great location for us,easy to get to.Plenty of food outlets around and the mini train in case you don’t want to walk into cleethorpes.Helpful staff,clean rooms,reasonable price.

I couldn’t be more thankful for how amazing all the staff are at this hotel we stay here regularly and bring my disabled mum. I just want to say a massive thank you to the manager Nadine who could not have been more accommodating and helpful reassuring me that they are there to help 24/7 All the staff we interacted with were great and this hotel has been nothing but wonderful. Cannot wait to book in again!

As usual, a clean room and layout as expected, we only had 1 child and this was fine, I would not of liked to have tried to have a 2nd childs bed in the room though would have been very cramped. Aircon intermittently went off and had to keep asking reception to turn it back on. Windows do not open so no way of getting any fresh air in the room and quickly becomes stuffy. I specifically picked this hotel because it had aircon ( I am a woman of a certain age) and to not have it available on demand was frustrating and led to a poor nights sleep on the first night when it went off. Main grievance though is the restaurant. Can I just first give a BIG shout out to Joseph the waiter on our first day, went over and above and was brilliant despite being the only member of waiting staff on duty. However first morning at breakfast there was no milk available apart from the small pots, so cereal a NO, coffee machine a NO, and no scrambled or poached eggs!! Ridiculous to be serving breakfast with no milk available. Onto morning 2 and they now had milk but the coffee machine was broken, so 2 days of no decent coffee available, not the end of the world but also not great. Dinner there were several items off the menu and at one point we were told we had to wait for desert as only 1 chef on duty and no further food orders could be put through for 15 mins. Again not the end of the world, but as other people have said very short staffed. No napkins / serviettes available at any meals, which with an older child I have stopped carrying baby wipes, but all of us needed napkins and I was left trying to find tissues in my handbag to wipe hands and mouths. Basic requirement in a restaurant in my opinion.