Blackpool (Bispham) hotel

The tall chap who does the breakfasts needs to improve his customer service skills, he is abrupt, stressed, disorganised and is not very good at his job. I think he’s in the wrong job.

Really good two-night stay overall. The room was clean, comfortable and exactly the standard you’d expect from Premier Inn. The bed was comfy, TV and facilities were good, and the shower was particularly good! Check-in was excellent too – the gentleman who welcomed us was friendly, approachable and had a good laugh with me. A special mention has to go to **Brian in the restaurant**, who was exceptional. I saw him morning and evening throughout our stay and he was always extremely pleasant, polite, accommodating and working incredibly hard. I did feel that some of the other staff could have spoken to him a little more respectfully rather than being quite so blunt when asking him to do things, particularly given how hard he was working. Brian was actually one of the main reasons I wanted to leave this review – an absolute credit to the hotel. My only real criticism is that the room refreshments were very stingy – one coffee sachet and two teabags for the room really isn’t enough for a two-night stay! Other than that, a very good stay and I’d happily stay again.

Has to be one of the worsted premier inn I have ever been everything in the pub was limited and then to wake up in the morning to be told there is no breakfast on

Stayed for one night at Premier Inn Bispham. Check-in and check-out were easy and the staff were very friendly. I paid for an 11am early check-in, but it’s worth knowing this isn’t guaranteed. It depends on whether the previous guest checks out early enough for the room to be cleaned. I called the night before and was told it wouldn’t be available, but called again at 8am and they managed to find us a room ready for 11am, which was great. Unfortunately, the room wasn’t very clean. There were nail clippings on the floor, dirt around the bathroom skirting boards and hair in the toilet and shower. The room was also very hot at around 24°C despite it being only 16°C outside, and the fan provided was broken and couldn’t be adjusted. Overall, an okay stay, but the cleanliness and temperature of the room really let it down.

Lovely clean room and a lovely powerful shower. Staff were extremely friendly, welcoming and helpful, will definitely be staying here again.