Isle of Wight Sandown (Seafront) hotel

Stayed at hotel loads of times very clean staff fantastic great location would I stay again answer is yes be aware Premier doesn't own restaurant now so food isn't nowhere as good now as it was but plenty of places to eat outside and they don't do meal deal witch I think they have lost out on as people use to pay for and they didn't get up for bar okay but not popular brands

Highly recommended, friendly staff in every department. Room clean warm & cosy. Food was excellent. Great value for money.

Great Location seafront Parking on the street available (overnight stay 6pm to 10am £2) but you can get 20% discount from Premier inn for parking all over Isle of wight. Big thanks staff WAQAR for assistance You can choose a room with sea view QUIET Our room is fantastic cleanliness 10/10 you can adjust heating and cooling temperature Toilet with bathtub with shower system given 2 towels and 1 face towel No Bathrobes Queen size bed (2 pillows only) with extra duvet and sofa on the side near window Television and lamps Downside Poor signal inside room Slow Wifi 2 pillows only unlimited breakfast buffet was great for £10 pound each from 7-10:30am you can have other choices of food after 10:30am on there BAR.. (FOOD 4/10) Not recommendable for me had Mixed Grill (requested for well done steak) turned out other foods where overdone (sausages, chicken, gamon and rump steak TOUGH! and hard to slice even the chicken and gammon NOT TENDER gammon TOO SALTY for my taste (not great value for the price paid) but shoutout to the young lad (wasn’t able to get his name) who attended to us, he was very accomodating and courteous.

We arrived after 8pm, and a young lady came in from 'going for a puff' to book us in. She gave a disinterested welcome, whilst talking to a colleague. The lift was grubby and sticky and the hallways were grimy. The room (106) sits next to the laundry. You are rocked to sleep by the sound of tumble drying and the fast spin cycle. The air conditioning vents are on the roof outside the sealed window, which is of little consequence, as the a/c was broken. This made the room stuffy and uncomfortable. The view is of a wall and rear neighbouring gardens. Hallway doors slam so hard that the bedroom door rattled but the terrible hygiene standards of the room surpassed all these issues. The toilet seat was broken and urine stained the wall. The sink plug was full of hair and the soap dispensers dirty, the mirror - broken at the bottom, the bath handles - filthy along with the overflow pipe, the badly dented bin and the skirting boards. The door was covered in grim and the handles sticky. The bedroom was no better. The skirting boards were dirty and scuffed, the chair was stained, the spare bed had springs sticking out of the dirty cover. The wardrobe was broken at the base. The television was pixelated and Channel 4 is not available. The bed sheets just reached the sides of the bed and were tatty. Under the bed, we found several different types of sweet wrappers from previous guests, along with copious amounts of fluff and dirt.The door stop was hanging off the wall and the carpet was discoloured and dirty. I have used many Premier Inns, both for work and privately. This is by far the worst one. Recently we visited Lewes and Gatwick, which were both clean and the staff friendly. The staff at Sandown, never acknowledged us once during our three night stay. Each cheery 'good morning' totally ignored by the bored looking staff. I usually use Premier as I find them reliable and friendly. Not so this one. I will book the Travel Lodge in Ryde on future visits to the Island. As a footnote, The Isle of Wight is delightful for walking and we found the local people very friendly and kind. Sandown is like a lot of the UK and needs a little TLC but the seafront is stunning and it is worth a visit. From our experience, just don't stay at the Premier Inn. I have left this review twice before and it has not been posted on Tripadvisor.

Great location and fantastic views, payable parking outside, very friendly staff. Good restaurant with bar and cafes and restaurants close by too.