London Heathrow Airport Terminal 4 hotel

I had a very pleasant stay at Premier Inn London Heathrow Terminal 4 and would highly recommend this hotel. The rooms were comfortable, and quiet, making it an excellent choice. I would especially like to recognize Shanaia who assisted with checking in She was exceptionally kind, welcoming, and attentive. Her positive attitude, professionalism. The staff every time I’m there always have a positive attitude. Thank You

Reception team and everyone in the bar, costa coffee and restaurant so lovely and friendly especially receptiob team Zivile, Amanda, Senona, Barsha,Selvia & Yashwith

A great location for Heathrow. I was collecting someone from a early flight so wanted to stay close to the Terminal, but I'd also very happily use it for an overnight prior to departure. I caught the Piccadilly line out of London and it made for an easy route then thru T4 and on to the hotel via the link bridge, which is about a 7-10 minutes walk, but all enclosed from the weather. The hotel is everything you expect from a Premier Inn. Clean, tidy, comfortable beds, basic amenities and a restaurant serving most things you could want. The whole thing was excellent value for money.

We checked in around 8:30pm after the long journey from York. Only one bath towel provided in the bathroom for 2 adults occupying the room. Requested another towel from the receptionist around 9~9:30pm. The receptionist insisted that I should check another bath towel probably in the clothes closet. By the way, there was none. She agreed to send one to our room. However, no towel was delivered to our room. It was late and I’m wanted to retire early for the next day morning flight. Attitude of the receptionist towards my request was not pleasant, as if we are entitled to one piece of bath towel. There was no concern at all to expedite my request for another bath towel. Obviously, I need 2 bath towels for 2 adults.

Amazing stay and amazing staff. Always a pleasure to be back here. Special thanks to Barsha for taking care of me during Check-in.