Clacton-On-Sea (Seafront) hotel

I give the friendly hard working staff 5 stars without a doubt, very helpful and chatty, great breakfast chef who was very friendly and helpful too. I noticed staff had more than one role, this has always been a busy hotel and i have been coming here for about 6 years, it runs on a skeleton staff and they are running around doing more than one task, this is not fair and more staff are needed there. The rooms are very tired and damaged (I saw a couple), my room ( 121) had marked walls, a damaged desk, dirty stained chair, marks on bathroom wall, tatty silicone in bathroom, paint missing and marks on wall from the tension rod where the net curtain used to hang, it was like walking into a room from the 1970's, drab and old fashioned. TV signal was shocking, every night we gave up watching tv as it glitched all the time. I used the hairdryer once, which cut out so much i gave up with it as that is dangerous (i meant to report this, but forgot apologies) Corridor smelt stale/mouldy. I was last here 2 years ago and was shocked at how much it has gone down hill. Premier charge enough for their rooms, so they could at least revamp this particular hotel, it's always busy, it was fully booked when i was there last week, so they definitely have the money. The car park used to be £2 to park in if you were staying in the hotel, i was shocked when paying to see it has jumped up to £8 for hotel guests to park in there, it should be free to paying guests of the hotel! I stay here as my son loves it and he wants to return for his birthday, i just hope next time the room we get is alot nicer, there must be some rooms that are better than others, but all need revamping.

Very dirty carpets no walk in shower would not recommend the worst hotel I have stayed in disabled rooms the bed is no Moor than a mattress on the floor do not book

A pretty standard Premier Inn experience. The best thing about the hotel is its location- almost opposite the pier on the sea front. The corridors between the rooms could do with a hoover but the rooms themselves were fine. The restaurant- this one has a Thyme, Premier Inn’s own restaurant, rather than an attached chain place - isn’t really big enough for the hotel. Book a slot for breakfast or you might be turned away. There also seemed to be an issue with the room keys - we kept getting ones that didn’t work. But the staff were friendly and helpful and there seemed to be enough of them, which sometimes isn’t the case in Premier Inns. It may be the best hotel in Clacton, though this says more about Clacton than the Premier Inn.

It’s a premier inn, they are pretty standard and you know what you’re going to get. The room was perfectly clean and a good size for a family. I generally find the rooms are always a little worn looking, due to high volume of use and for the price, I don’t expect the ritz. This was no different but as mentioned, perfectly clean and ok for a couple of nights. We did have an issue with a leak coming through the ceiling which was resolved with a room move and handled well by the manager. Overall the staff we spoke to were all very friendly and even the breakfast chef kept saying hello. The breakfast I find great value, it was all hot and tasty. Particularly liked the mushrooms. The toaster is slower than a snail, but it was my only complaint. Parking was convenient and reasonably priced to me as I’ve paid more for other premier in car parks. We hope to back again next year. I thoroughly recommend a sea view room.

Just got home, had to write, hotel was brilliant, clean, comfortable, great location, the staff great, special mention to Luke on nights, along with Alison and Ashley, not forgetting Emma the Manager who was just spot on, had a great stay in a loverly spot, with brilliant customer service and good food, well done guys....