Clacton-On-Sea (Seafront) hotel

Well located, but the hotel has a run down air about it. Our stay was particularly impacted by the airconditioning being inoperable much of the time. We cannot fault the staff who tried to help, providing us with a fan, but that was noisy and could not cope with the situation. Overall, we found the stay overpriced for the facilities offered, when we have found other Premier Inns reasonable value. Even the name light on front of the hotel only had the last two letters of "Premier Inn" alight, a reasonable summary of the state of the hotel.

Had a great few days in Clacton-on-sea. Staff were very welcoming, happy and helpful. couldn't ask for better. Room was clean and tidy, bed was comfy. The Premier inn was right on the sae front, opposite the pier, not far from the shops either.

Everything was so clean and the staff were so kind including housekeeping, definitely felt welcomed by the staff everything was absolutely amazing

I have been coming to this hotel for many years with my family, well aware that you can't get any mobile phone signal and if you leave the hotel you have to keep signing up to the wifi when you return for some reason it doesn't automatically reconnect. The bathroom was looking a little old and worn with chipped paint on the skirting boards, we had to chase some more toilet paper a few times. You no longer get mugs and glasses in the room instead you get just 2 glass mugs, we asked for extra as there were 4 of us in the room but we never got them. the shower no matter what temperature it was set to kept going to very cold while you were using it. We were meant to get a discount price for the parking as we booked our rooms before the parking fees increased but we were still charged the new higher price. Staff are always polite and friendly. The breakfast is always a big hit with all the family but we don't have the evening meals here as the menu is rather limited. The location is fantastic walking distance to the pier and all amusements and shops.

A very enjoyable stay, breakfast and evening meals were excellent, the hotel is also extremely clean and comfortable. I cannot speak highly enough of all the staff at the hotel, nothing is too much trouble with all willing to have a chat regardless of how busy they are.