Clacton-On-Sea (Seafront) hotel

I wanted to write a review on what an amazing 2 day trip i had to this hotel recently. The breakfast was the best premier inn breakfast i have ever had. The room was spotless. The hotel is amazingly clean all the way through. Reception staff, restaurant staff, housekeeping staff were all amazing. I cannot fault this hotel atall and will be back everytime i visit family in clacton. Thank you all for an amazing stay.

Check in process was a faff. They waited until gone 3.10pm to start the check in process, so there was alot of people. The machine where you can check in yourself wasnt working. We wasnt offered to book any breakfast/dinner timeslots. Room 119 air con didnt work at all, the room sat at 28c, windows dont open, but there is a sign saying there is a constant wave of fresh air.. Hmmm where. I mean the hallway was much cooler. The bathroom fan didnt work either so once showers were had, that added to the heat already in the room. The only way i can explain the heat is when you travel to another country and you step off the plane, the heat hits. Yeh that was our room! We did go to reception who said he would move us, so we went and packed our stuff, went back down an hour later to be told he couldnt move us!! I think this is an ongoing issue with this hotel that really needs to be sorted out, especially when you pay such a high price. Parking charges are steep, and think if you are a PI customer then parking should at least be free. Myself and my daughter had breakfast once, my husband had already eaten, he was watched like a hawk to make sure he didnt consume anything. I mean really! Breakfast wasnt even that great.

Staff overworked and underpaid, hence they tend to be a little grumpy! Premier inn plus sold as a bit of luxury, rooms we stayed were filthy, dirty ring around the bath on arrival, clean myself, hair all over the place clearly not hoovered if it was it was a hover hoover. Bleach stains all of the carpets, I would go on would have rather stayed in a normal room.

Lovely, friendly place to stay, rooms are clean and bathrooms are OK could do with a paint but clean, Breakfast is excellent and so are the staff. Located right opposite the pier and close to high street with shops , mcdonalds , restaurants and coffee shops

We had another lovely experience from check in to check out. The lovely receptionist ( lady) and a gentleman ( can’t remember their names were so polite and helpful) Amazing service really, the rooms and areas were very clean and we had a lovely sea view which made it all worth it . Breakfast was amazing and chef quite courteous greeting everyone as they pass by