Clacton-on-Sea (North/Colchester Road) hotel

We stayed here for the weekend we had a double room. No plug sockets by the bed, on pulling the furniture out from the wall to search for some, we discovered loads of cobwebs, don’t look like it’s seen a hoover in that area for months. However an extension lead was provided almost immediately. We had dinner in the evening in the adjoining restaurant (Table, Table). It was extremely slow we was in there over 2 hours! The staff were run off their feet even though the restaurant wasn’t full. The food was nice. The children were definitely flagging towards the end due to the long wait for food. Breakfast the next morning was lovely, although we were told we couldn’t book any earlier than 8am due to being full. I went down earlier than 8am and it was totally empty, so someone was fibbing! It definitely needs an overhaul as very tired and in need of redecorating.

Rooms are crazy hot 19c outside 29c inside hot stuffy no air crazy hot humid windows open only 3inches whole building is hot no open windows .needs windows put in the fans in room are rubbish need to buy fans that actually work.

•Very comfortable beds. •Tidy and clean room. •Environment friendly by saving water. •Need better training for kitchen and service staff in Restaurant area!

Upon arrival the receptionist is very friendly and great you with a nice smile and a warm welcome. I needed an extra towel for my hair and she happily went and got me one, upon arriving in the room as there in no apt committing, they had a fan on cooling the room. The next day my husband had a slight situation and Sarah was very kind and helpful. Staff are just so nice. The hotel itself, it is in need of a refurbish. The rooms are sufficient for what you need, but……. The sand walls are drab, and the bath should be changed so it can be cleaned properly? We were in room 60 and it overlooks a field and a car park. There is a very bright light just outside the window, and therefore you cannot keep your window open, as the moths fly in! Then early in the morning loads of crows wake you because of the field opposite. And a coach driver at 6 in the morning, because he is parked under your window has his engine running and talking with his door open was frustrating. You order your breakfast from the pub next door, and whilst the food is good, and the staff are nice, the place looks like it could do with a good scrub. Terrible seating area if you had a drink in the afternoon on arrival, and they don’t clean the tables when you leave, they just take the glasses. The whole pub could do with a complete revamp.

Truly wonderful premier Inn at Weeley Clacton. Manager Sarah and staff were truly amazingly helpful and extremely professionally welcoming kind and caring. You can clearly see that Sarah has trained her staff to the above and beyond standards. We felt welcomed and valued as a guest upon every visit. Rooms are spacious , very clean and beds are comfy with crisp clean bed linen. Would most definitely recommend this Above and beyond Premier Inn. Thank you so much Sarah and your amazing team for making our stay a truly welcoming one. We commend you Employee of the year award. See you again soon. Heather & Brian.