Brighton City Centre (North Street) hotel

ta-ratings-img(4601 reviews)

    In the heart of the city, just a 10-minute walk from Brighton Palace Pier and Brighton Beach

    Hotel FacilitiesSee all

    Chargeable offsite parking

    Breakfast

    Seaside Location

    Restaurant

    Free Wi‑Fi

    Accessible

    In the heart of the city, just a 10-minute walk from Brighton Palace Pier and Brighton Beach

      Parking at Premier Inn Brighton City Centre (North Street) hotel

      Our rooms

      Standard double

      A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

      Tea & coffee facilities

      Double or kingsize bed

      Free Wi-Fi

      Powerful shower

      Desk

      See all facilities

      Restaurant

      Thyme Bar & Grill
      Breakfast

      Reviews for Premier Inn Brighton City Centre (North Street) hotel

      1-2 of 4,601 reviews

      "Serious breech of trust in privacy and security."
      I had gone to 9am meeting and returned just before 11am to finish packing and use the bathroom & take medication before going for my train. I left the do not disturb sign on the door. The cleaner ignored my do not disturb sign and came in during the morning and when I got back just before 11am (an hour before checkout!) found that they had cleaned the room as though I had checked out. All my stuff was missing. The cleaner had removed everything and it was finally found dumped in the left luggage area with all my suitcase zips still open and stuff falling out... things like my car keys! I needed to take medication in the room before leaving and to use the bathroom and the time it took to find the case (staff were not immediately available and were behind a door, the buzzers on reception don't work) meant I actually missed my train! I was very upset as you can imagine and the staff member (Gino), who I reported this to said they didn't know why it had happened. I'm still angry that this happened. If check out isn't until 12:00 and I left a do not disturb hanging on the door... NOBODY should have entered. NOBODY should have cleaned the room and NOBODY should have touched my belongings. I will be calling next week, once guest relations phone line is open, to make a formal complaint. This is disgusting service for a hotel. It is a huge breech of trust in both security and privacy. It is absolutely not good enough.
      "Bad stay"
      Don't stay here. Te place is dirty and run down . The bathroom had black mould on the ceiling and the shower curtain had mould on too.
      "Great staff"
      Great as in the city centre. Breakfast good, staff Great when you can find them. Only ever see 2 people running breakfast when they clearly need more. Management clearly don't care about how rundown their staff are. Running breakfast, reception and bar.
      "A great experience!"
      There is a lovely bar and restaurant area when you arrive. Everything is neat and well presented - staff are very friendly and helpful.
      "Only stay here if you have to"
      Unclean windows with scratch marks on the wall. The bed and room were okay, however the overall appeal and check in proces was poor.

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      Brighton City Centre (North Street) FAQs

      Hotel contact information

      Phone: 0333 777 3947