Poole Centre (Holes Bay) hotel

ta-ratings-img(2921 reviews)

    Our harbourside hotel, close to Hamworthy Park and Poole Museum

    Hotel FacilitiesSee all

    Free parking

    Rooms with a view

    Breakfast

    Seaside Location

    Restaurant

    Free Wi‑Fi

    Parking at Premier Inn Poole Centre (Holes Bay) hotel

    Free on-site parking is available at this hotel. Please validate your registration via the tablet in reception upon arrival. This car park is managed by Horizon.

    Our rooms

    Standard double

    A super-comfy bed, powerful shower and blackout curtains - our double rooms have everything you'll need for a great night's sleep.

    Free Wi-Fi

    Tea & coffee facilities

    Powerful shower

    Desk

    Vanity area

    See all facilities

    Standard double with a view

    A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

    Free Wi-Fi

    Tea & coffee facilities

    Powerful shower

    Desk

    Vanity area

    See all facilities

    Restaurant

    Premier Inn restaurant
    Breakfast

    Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

    Reviews for Premier Inn Poole Centre (Holes Bay) hotel

    1-2 of 2,921 reviews

    "Poor nights sleep. Adjacent pub shut early. Room tired"
    -woke up at 5. Person in room above us must have had an early start. Creaking room, clattering light, and above guest was not jumping around. Bathroom floor had collapsed, floor sank at least an inch and half in places. Pub was shut when we got there at 10:25 after dinner with friends. Told staff at reception who stated they would ‘fix it’ but lost my mojo by that time. Breakfast was fine but supplies were counted due to low footfall.
    "Night of little sleep"
    Two very flat old pillows were on the beds, we search and found better filled new pillows which we switched to. The double glazing did not pose any degree of a barrier. We could hear all the traffic passing through the night, even though infrequently, which disrupted our sleep. The curtains only dropped to the edge of the window ledge, therefore as soon as it got a little light it flooded into the room, further disturbing sleep. When issues reported at the hotel and next day to customer services the response from both was just sorry. Customer service said none of the issues constituted any action under their good sleep guarantee policy. So what does it cover? They will look into it to try to make sure it’s better for the next customers. But if you suffer a bad sleep just deal with it and accept the apology.
    "Avoid at all costs"
    Like many I have stayed in many premier inns over the years. This one is by far the worst. Upon check in we had multiple issues with room set ups with all confirmations prior being overlooked. The whole place is tired and need of renovation. The pub/ restaurant attached is understaffed. Unwillinging to accommodate food requests with staff so uninterested it’s beyond belief. Guest relations have point blank ignored me after a few email exchanges and unwillinging to offer any gesture of goodwill for what was a complete oversight there end. Hence this review. It’s shame that higher management at premier inn are seemingly happy with how this site runs. Take my advice and avoid at all costs.
    "The worst Premier Inn I have ever stayed in!"
    Cannot recommend this hotel. Booked for bed, breakfast & evening meal but many items on menu were not available; and some that were did not have the accompanying sauce!! Whilst room was clean & tidy, there is no working temperature control and the thermostat showed a constant 22 degrees!!
    "Awfull"
    The worst experience I have ever had sunday night food took hours when it arrive half of what I should have had on my plate didn't arrive when I challenged chief she just told me about her problem that I.was not interested in Monday night she gave me menu that stated all the food they didn't have absolutely awfull i paid for 2 meal deals what a waste of money if any one frome Senior members of premier inn are reading.this I.would like a refund for food I never had As no-one here cares.

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    Hotel description

    With top attractions in Poole like Splashdown waterpark and Upton Country Park nearby, our Premier Inn Poole Centre (Holes Bay) hotel is ideal for half term breaks in Bournemouth. Take the kids for a fun day out at Lemur Landings, explore local history at Poole Museum, or relax on Sandbanks Beach. Plus, no holiday in Bournemouth would be complete without enjoying a Poole Harbour cruise or a Brownsea Island ferry – two of the most popular activities in Poole. Whatever the weather in Bournemouth, you can always look forward to seriously tasty meals at our on-site Premier Inn restaurant, and a super-comfy bed to sleep in when booking our Bournemouth hotel.

    Poole Centre (Holes Bay) FAQs

    Hotel contact information

    Phone: 0333 321 1397

    Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.