Christchurch West hotel

ta-ratings-img(1124 reviews)
  • Premier Plus rooms

Close to Highcliffe Castle, just a 10-minute walk from Christchurch train station

Hotel FacilitiesSee all

Free parking

Air conditioning

Breakfast

Seaside Location

Restaurant

Free Wi‑Fi

Outside of Premier Inn Hotel Christchurch West with car park view
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Christchurch West hotel

Our rooms

Standard double

A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Premier Inn restaurant
Breakfast

Reviews for Premier Inn Christchurch West hotel

1-2 of 1,124 reviews

"Reliably friendly and welcoming staff"
Unsure whether it’s how staff our selected for Reception at Premier Inns or how they are trained or both, but in my experience always friendly & helpful. Good value. Clean. Comfortable mattress. Limitless tea, milk and water available. We bought prepaid breakfasts. Plentiful because it’s an all you can eat buffet - I had fresh fruit and granola. We also had veggie cooked breakfasts. OK for the cost. Love the mini teapots and coffee OK too.
"Disgusting!"
Arrived around 1.30am after holiday and was looking forward to a good nights sleep. Walked in the room to a disgusting smell, the curtain was hanging off, the beds weren’t made, one of the pillows was dirty, there was rubbish on the bathroom floor, the bathroom ceiling was covered in mould and 1 set of towels even though family room for 3 was booked. After looking in tripadvisor we saw quite a lot of bad reviews so even though we had paid for breakfast in advance of the room was anything to go by I wasn’t going to risk eating the food the in the hotel. Will never stay here again
"Such a wholesome experience!!!!"
I came here for my boyfriend’s birthday get a way for a few days and it was soooo lovely!! Our room was made to perfection and we even got some yummy treats and a card which we did not expect at all, everytime we come here we are always well looked after and cared for and the food, drinks and customer service is always a 10/10!!
"Very poor experience with Priemer inn"
We stayed on Friday the 15th for one night. When we checked in we were told the rooms were very hot due to the Air con not working. When we opened the door to the room it was like stepping into a Sauna . The staff had put fans in the rooms but all it was doing was moving the hot air around. No bedding on bed just a sheet . So the nights sleep was pretty poor. About 4 hours sleep if that . In the morning at checkout the reception staff was not bothered about our complaint . My mother and father in law were staying in one the accessible Rooms. They went to use the shower chair but it was covered in black mould . There wasn't a quilt in their room . When we asked for a quilt for them a staff member came with it knocked on the door walked in and just left the quilt on the bed. It was a good job we were with them to help put the quilt cover on . We have also done an online complaint regarding this stay and to-date no reply. On a positive note. One member of the house keeping staff went out her way to help us. Her name was Mel such a lovely lady .
"Did the job"
Monday night in August did not come cheap at £136 and you now need to add £3 which did seem a bit penny pinching. Double bed with a sofa bed by the window, drink making facilities along with a TV and a hairdryer etc. We even got a bath which was a nice touch. The room location was a let down as it involved stairs and no lift option we could find? I would ask next time for a room in a better position. Helpful staff at check-in who tried hard to be helpful.

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Hotel contact information

Phone: 0333 777 4617