Durham City Centre (Walkergate) hotel

ta-ratings-img(2693 reviews)
  • Premier Plus rooms

A two-minute walk from the River Wear, near landmarks like Durham Castle and Durham Cathedral

Hotel FacilitiesSee all

Chargeable offsite parking

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Family rooms

A two-minute walk from the River Wear, near landmarks like Durham Castle and Durham Cathedral

  • Premier Plus rooms

Parking at Premier Inn Durham City Centre (Walkergate) hotel

There is no on-site parking available at this hotel. Chargeable off-site parking is available nearby at Walkergate Car Park at a discounted rate of £8.10 for 24 hours, car park is operated by a number plate recognition system. Please collect a discount parking voucher from reception on departure. Please note there is a 2.1 metres height restriction in place.

Our rooms

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

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Restaurant

The Social
The Social

Open 24 hours a day, The Social is a place for everyone to hang out in style. Whether you’re looking for a proper get-up-and-go breakfast, a leisurely lunch, pre-night out drinks or you need to grab a quiet spot for a meeting or work call, we’ve got you covered. Think free Wi-Fi, a team available 24/7 and a super central city location – there’s no better place to chill out! The Social has a menu to match whenever hunger strikes (not forgetting the little ones too) with food and drink on offer throughout the day. You’ll even be sorted late into the evening with our late night, light bites menu. There’s also a bar full of lip-smacking drinks with amazing offers like 2 for 1 cocktails from 5pm. Checking in has been made even easier too. When you arrive for your hotel stay, simply scan your QR code at a check-in kiosk, pay using your payment card if you haven’t already pre-paid online and pick up your room key. No faff – it’s as simple as that.

Reviews for Premier Inn Durham City Centre (Walkergate) hotel

1-2 of 2,693 reviews

"Air con or not air con ??"
Stayed here when it was very warm weather. There is a room control for the aircon, the hotel is air conditioned as well. The aircon in the room wasn't working and we told reception. They couldn't move us because the hotel was 'full' but asked if we had a fan. We were also told sometimes it takes time for the aircon to kick in since it was a water based system. It was a warm and sticky night and having the window open didn't help because the hotel aircon units were below. I did a feedback to customer services who were 'sorry' but they couldn't provide any kind of refund because the hotel was listed as being 'air conditioned' !! The refund of £1:50 on the parking was underwhelming.
"Great stay, wholly reccommend for service, cleanliness and location."
Excellent service during my three week stay. Nothing was too much effort by all members of staff. Arriving late after work each evening I was met by the night concierge Paul who made my stay memorable, often chatting into the early hours. Great team, and central location to explore the city. Thanks Paul and team.
"One of the best Premier Inns I have stayed at"
The hotel is in a great location for access to the city centre including the cathedral and castle. There is a multi storey car park immediately adjacent to it, you can print a discount ticket at reception to get a cheaper rate. We did not have any issues finding a space, we left and returned 3 times during our stay. After booking the hotel online I rang and asked if we could have either adjoining or rooms opposite as my mother is 88 and needs help with mobility. This was done and we were directly opposite on the ground floor making it easy for her rollator. The rooms are very spacious and clean. Additional milk, tea and coffee sachets are available as you enter the corridor, along with irons and ironing boards. The staff are fantastic, when we arrived one female staff member checked my mums room was okay for her and brought extra rubber shower mats to ensure she was safe when showering. There were 2 team members that really went the extra mile, one is a lady called Colleen who works in the bar/restaurant/reception who was so welcoming, friendly, interested in what you had done, great banter (but still professional) she really made the difference between an autonomous hotel stay to a great hotel stay. Also the chef Chris, he would pop out and check our food was okay, have a little chat etc. we asked his opinion on eating out but needed to be accessible. This hotel is a buffet breakfast, he ensured it was piping hot and refilled regularly. I ordered the vegetarian sausages and poached eggs each morning and they were cooked to perfection. I would definitely return to this hotel, it is one of the best Premier Inns I have stayed at.
"Awful customer service"
Premier Inn standard in all but the staff who were totally uninterested in the guests and were very unhelpful. We use Premier Inns regulary and this is the worst hotel for staff hospitality. Thank goodness we weren't relying on their help as it certainly wasn't forth coming
"Comfortable, clean and quiet with lovely staff"
The room was very clean and quiet with a super-comfortable bed. The staff were lovely really - so friendly and helpful. One example: when the linked taxi firm was fully booked for the time I needed, the member of staff on Reception found another taxi firm for me.

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Hotel description

Thanks to our city centre location next to the Pennyferry Bridge over the River Wear, Durham’s best attractions are within walking distance of our central Durham Premier Inn. There’s plenty to explore throughout your stay – Durham Castle and Durham Cathedral share UNESCO World Heritage Site status, and these historic landmarks are unmissable on Durham city breaks. Cross Milburngate Bridge from our Premier Inn Durham hotel and visit Crook Hall Gardens before taking the kids to Adventure Valley, or why not tour the popular Oriental Museum? Fuel up before sightseeing in Durham at our restaurant, where we’ll also be serving up some delicious dishes in the evening too! Best of all, you’ll have a stylish room with free Wi-Fi and a super-comfy bed waiting for you after fun days out in Durham.  

Durham City Centre (Walkergate) FAQs

Hotel contact information

Phone: 0333 777 4669

Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.