Bude hotel

Once again, we had a lovely stay at the Premier on The Strand in Bude. The staff were very friendly, the location was perfect and the room was clean and very comfortable. As frequent Premier Inn users, we have to say Bude must be one of the best. Thank you.

The Premier Inn is in an absolutely prime location in the middle of a beautiful Cornish town with everything within arm's reach. Value for money is good, and it does exactly what it sets out to do for a holiday. There are a few setbacks which stand out in general: the rooms are very small, the family room being extremely minimalist; the shower wasn't really functional due to the showerhead being very leaky and spraying everywhere; the wi-fi is also useless, although you can buy a faster version. However, if you plan to spend no time in the room at all beyond sleeping it's exactly what you need (and this is what the Premier Inn is for ultimately). This all being said, the breakfasts are excellent value. The hotel was clean, it's efficient, organised with comfortable beds and essentially everything you want. We also had a room with a great street-facing view down the sea river although this won't be the case for everyone. The best quality of this hotel is the staff. They were polite and professional with a great attitude. Of particular note were Jazz (running the show) and the chef, Tony. They all seem to get on and this translates to great customer service with a sense of humor. It was great to see, and they were a credit to the hotel. I would happily stay there again. It's a solid four-star place to stay in a wonderful part of England. Nowhere is perfect, but this place does it's job very well and exceeded expectations in all the important areas at a good price. You won't be disappointed.

ensure you check your shower traps and bins!!! the cleanliness of the showers was well below my expectations!! was very disappointed

I’ve stayed at many Premier Inns across the UK while travelling for work, but this one truly stands out. The atmosphere is just different, it's exceptionally well managed, maintained to a high standard, and the food was the best I’ve had at any Premier Inn. The team made a real difference to my stay. From the warm welcome to the friendly interaction with Jasmin and Tony as soon as I came down for breakfast, they started my day on a high and made my experience truly memorable. Even house keeping saying a simple good morning with a smile… I felt acknowledged. You can tell this is a team that works incredibly well together, and they should all be very proud of what they’ve created. Thank you to the entire team, and thank you, Premier Inn. I’ll definitely be back very soon.

We booked a one-night stay at the Bude Premier Inn on a Saturday night. Having stayed at numerous Premier Inn hotels across the country, we were confident we were in safe hands and expected the comfortable, undisturbed night's sleep that the brand is known for. Unfortunately, my wife and I were disturbed throughout the night by significant noise from outside. Despite both of us wearing earplugs and even resorting to placing pillows over our heads, we were unable to block out the noise sufficiently to get a proper night's sleep. I fully appreciate that Premier Inn cannot be held responsible for the behaviour of people outside the hotel. However, the level of sound insulation was wholly inadequate. It genuinely sounded as though the double-glazed window was open, particularly when traffic increased in the morning, despite the window being firmly closed. Given the hotel's busy town centre location, I believe investment in improved soundproofing, such as secondary glazing, is necessary to provide guests with the quality of stay Premier Inn . I contacted Premier Inn to complain (the first time we have done so) and was essentially fobbed off so overall, really disappointed with our stay here.