Southport Central hotel

Worst premier inn iv stayed in the smell of bo ,sweat is horrible, man on front desk was so miserable, 4 people waiting at 2.53pm when we got there, to be told it's 3pm..are you joking me.. only best part is Nathan he was lovely in bar ..will never return ..

I arrived around 11 am on Sunday the 1st of November went straight to reception told them I was early but informed I was going into southport for the day and the lady replied just enter your reg no on the machine and that would be fine. So I arrived back around 8 pm booked in fast with no problems and asked when would I like breakfast the next morning and 9am was good ,of to the room which was a walk but the hotel and corridors where spotless and smelled fresh the room had lovely clean bedding which is great for a comfy night sleep. The next morning after a great night sleep went down to a cooked buffet breakfast which was lovely and the staff went out of there way to help

The location was perfect and quieter than expected. The atmosphere was ok but nothing special. The room was clean, tidy and perfectly adequate for our 2 night stay. I would say you definitely get great value. The service received by Carol and Sam was outstanding and made our visit extremely pleasant. They both greeted us with a smile, were very friendly and empathetic when they learnt we were staying to attend a family funeral. They went above and beyond to make sure we were all ok. They made time to chat but not at the expense of other guests. They offered great knowledge of the local area too. We would definitely stay again, especially to see Carol and Sam again.

Excellent budget stay. Rooms well thought out. Comfortable bed Very friendly and helpful staff. Excellent dinning and breakfast offer, making this great value. Breakfast was lovely . I would definitely recommend and return to a premier Inn.

Feedback on Our Stay at Premier Inn Southport First impressions are extremely important, but unfortunately, our recent three-night stay at Premier Inn Southport was disappointing from the moment we arrived. 1. Unpleasant smells throughout the hotel Outside the main entrance, the numerous ashtrays were overflowing with stale cigarette ends and rainwater, creating an extremely unpleasant smell of wet, stale cigarettes. This was hardly a welcoming first impression. On entering reception, we were immediately confronted by a strong, musty smell, which actually reminded us of cat urine. It was unpleasant and off-putting. Unfortunately, the smell continued throughout the corridors, where the carpets also appeared dirty and stained. By the time we reached our room, things did not improve. Opening the door, we were hit by an overpowering musty, damp smell. It took around five minutes for us to become accustomed to it, but the underlying odour remained noticeable. The overall impression was that the hotel needed a thorough deep clean and better attention to ventilation and potential damp issues. 2. Disappointing breakfast quality and temperature Perhaps our biggest disappointment was the buffet breakfast, particularly considering the price paid and the promise of a delicious, hot breakfast. Almost everything on offer was lukewarm or cold, rather than properly hot. Over our three-day stay, the only item that was consistently served hot was the scrambled egg on two occasions. We requested poached eggs, which were freshly prepared and served hot, but the rest of the buffet was extremely disappointing. The sausages advertised as premium were also far from what we would consider premium quality. A hot breakfast should be hot, and it is difficult to enjoy a meal when most of the food is cold. This really needs to be addressed, with better temperature checks and more frequent replenishment of the buffet. 3. Flies around the coffee machine Another recurring issue was the large number of flies around the coffee machine. This happened every single morning, and I repeatedly had to shoo them away while trying to make my coffee. This is unhygienic and unacceptable in a breakfast area where food and drinks are being prepared. Staff should be taking appropriate measures to address the problem, including investigating the source and introducing effective fly-control measures. Overall experience Taken together, these issues significantly affected our stay. From the unpleasant smells throughout the hotel to the poor condition of the carpets, the disappointing breakfast and the persistent flies, the overall experience fell well short of what we expected from Premier Inn. My partner was so disappointed that they said this would be the last time we stayed at a Premier Inn. That is particularly unfortunate, as we should have been able to enjoy a comfortable stay and a good breakfast without these concerns. I hope this feedback is taken seriously and that the necessary improvements are made. Guests pay for a clean, comfortable environment and a breakfast that lives up to what is advertised, and that was simply not our experience at Premier Inn Southport.