
02 Jul 2026
"Premier inn staff were great"
I stayed two nights at this hotel. The staff were friendly and very professional. The room was very comfortable. The continental breakfast was nice. Overall a great two nights.

29 Jun 2026
GafrosMinstral
Cardiff, United Kingdom
"Hot stuffy and no TV remote"
You normally know what you are going to get with a Premier Inn - basic but functional.
Sadly this was not functional. The heating was stuck on 19’ and would not go any lower - so the claims of air conditioning were false. My room temperature was 26,5’ at midnight and there was nothing I could do to lower it. The windows are a sealed unit so I could t even open the window for a bit of fresh air.
There was no tv remote control in the room at all. So the big TV was useless.
Basic coffee provided but don’t get excited.
The WiFi painfully slow.
Considering the price for a one night business stay I was less than impressed.

20 Jun 2026
"Thank you very much"
I would just like to say what a lovely experience I had at premier inn Monmouth. The rooms were very clean, breakfast lovely and staff extremely helpful and kind. Particularly Samara who went above and beyond to help me and my husband who is disabled. Nothing was too much trouble and she was very kind, helpful and reassuring. I would just like to particularly thank her personally. Thank you.

18 Jun 2026
"Thank you to this hotel, which provided me with peace of mind. My husband, granddaughters, and I enjoyed ourselves immen"
Thank you to this hotel, which provided me with peace of mind. My husband, granddaughters, and I enjoyed ourselves immensely. It's suitable for all ages; you'll find everything you need in this wonderful hotel.

09 Jun 2026
Keith L
St Leonards-on-Sea, United Kingdom
"Windows do not open and was airless and stuffy"
Very centrally located, good parking nice staff but the most awful sleep due to poor design. It has been a warm day. The room was hot, the Aircon was full on but limited to 19 degrees yet we couldn't get it below 25. The biggest issue was the window does not open at all not even an inch.the windows are fixed. We got up in the middle of the night considering sleeping in the car. Reception adjusted the air con and gave us a fan. It helped but the air was just so dry.
This is a major design fault. We will not be staying there again. Slept three hours and now have a long drive. Dreadful.
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