Newport Wales (M4, J24) hotel

ta-ratings-img(939 reviews)

    You'll have the best of the area's business, leisure and heritage hotspots, right on your doorstep

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Outside Premier Inn Newport Wales (M4, J24) hotel
    Restaurant at Premier Inn Newport Wales (M4, J24) hotel

    Parking at Premier Inn Newport Wales (M4, J24) hotel

    Free on-site parking is available at this hotel for guests in the pay and display areas, please log your registration at reception on arrival.

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Beefeater
    Breakfast

    Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

    Reviews for Premier Inn Newport Wales (M4, J24) hotel

    1-2 of 939 reviews

    "Friendly"
    Warm welcome from reception, quick check in and tables booked at the adjoining beefeater. Where we had a lovely evening meal. Clean rooms and as always from premier inn comfy beds (it’s the best part) would definitely return.
    "dirty place"
    Room is so hot the smell in the life and the hole place made me feel ill we left just after midnight never again stay away people
    "Bed bugs!!!!!!"
    After choosing her to stay for 2 nights for a wedding a few miles down the road the location was great. Staying as a family - 2 adults and 2 kids, one of which is autistic and the sight of bugs / spiders terrifies her. After checking in rather late 9pm after a long drive, the kids were tired and wanted to go to bed. Sadly - after pulling back the covers on two of the beds - could not believe not 1 but 3 bed bugs in the bed, 2 on the sheets and one on the pillow which is absolutely unacceptable for a hotel with high turn over. You can imagine how my daughter reacted to this! After informing reception - they advised me to leave the room and find a suitable one in replacement. Even after finding another room, we examined the whole sheets and pillows incase of finding more. It took hours to settle my daughter. Reception stated they would refund me breakfast which I had paid for and advised me to speak to management who was available in the morning. After speaking to Jessica - the manager on that morning I left feeling frustrated and disappointed as a paying customer. She advised me they sent a colleague in to check the room soon after we left( as if to say she didn’t believe me despite showing her photos and videos) and stated they also found them in the room and advised me they have requested a team to clean the room. I felt that refunding breakfast offered very little of an apology and ruined the stay we had for a family wedding.
    "Dirty"
    Dirty, dirty and dirty. The smell in the corridor was disgusting, the room smelt of damp and i am pretty sure there were bedbugs Breakfast next day was similar, flies over mushy fruit and smelly carpets.
    "Damp, outdated and rubbish"
    If you want drug wrappers along the corridor then have a good time 🥳 also a damp smell as soon as you went into the room and a spongy bathroom floor. Also as a family of 3 there was a rubbish bed. Was a sofa seat no mattress. Honestly I would avoid this place 💯

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    Hotel description

    Schedule a stopover at the gateway to South Wales. At Premier Inn Hotel Newport Wales (M4, J24) you'll have the best of the area's business, leisure and heritage hotspots right on your doorstep. Catch the latest action at the Celtic Manor Resort, Wales National Velodrome and Millennium Stadium. Step back in time at the Roman fortress town of Caerleon. Explore the great outdoors in the beautiful Wye Valley. Then after a day well spent, reward yourself with a tasty Beefeater grill and our huge comfy beds.

    Hotel contact information

    Phone: 0333 321 1353

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