Caerphilly Crossways hotel

ta-ratings-img(751 reviews)

    A 25-minute drive from the bright lights and seaside thrills of Cardiff and Cardiff Bay

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Front view of Premier Inn Caerphilly

    Parking at Premier Inn Caerphilly Crossways hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Brewers Fayre
    Breakfast

    Reviews for Premier Inn Caerphilly Crossways hotel

    1-2 of 751 reviews

    "Lovely hotel"
    The room was lovely and cool children’s beds were good too and it’s nice to have extra pillows, and air conditioning the staff are always friendly and great to children.
    "Good"
    The breakfast, location, and room were all excellent. However, the lobby carpet had an unpleasant smell, and there was no air conditioning. Fortunately, we brought our own fan, as the pedestal fan provided was ineffective and barely circulated any air. Additionally, room cleaning service was not provided despite our request, which was disappointing.
    "Far too hot. Poor ventilation."
    We have stayed in a few Premier Inns and do appreciate the value for money they offer. We have, however, often experienced ventilation problems with the ones that are in older buildings. We hoped for better in a purpose built one, but that proved not to be the case. The communal areas didn't look very clean and when we entered the room there was a strong, unpleasant smell that I couldn't identify, althoughthe room appeared clean. The windows have safety fittings and they can only be opened a small amount - so it was impossibleto get more fresh air in. The temperature in the room was showing as 27 degrees which was far in excess of the outside temperature and there was no means of cooling it down. I noticed a portable plug in heater in the room - so it might be an idea to supply a fan or portable aircon unit. There were two towels: one nice and fluffy and clean looking and the other quite grey and thin. The ceiling around the bathroom extractor was damaged looking and it took ages for the steam to clear following a shower.
    "Needs updating"
    We had 3 rooms. 2 in the main building and one in the outer building. The rooms in the main building are extremely hot and very dated. No air conditioning in these rooms. Everything needs a good refurbishment. There’s rust around the fittings and mirror. You can’t sleep as the rooms are extremely hot. One of lights didn’t work and flimsy lamp shades and curtains with dated fabric. They rooms need decorating as look drab and old. The room in the outer building had air conditioning and was more modern but we were given one bath towel. We asked for more and were given one more. There were no hand towels or bath mat. I would not stay there again. I’ve stayed in a lot of Premier Inns and this was by far the worse. If you want a good night sleep book somewhere else.
    "Okay hotel, nice staff but far too warm!"
    Nice enough hotel for a short stay. Free parking, room was a good size and comfortable bed. Reception staff very welcoming. Unfortunately, the room was 25°c with no way of cooling it. Far too hot to sleep well and noisy machine outside the window along with drilling early in the morning so a difficult night's sleep all in all.

    See Reviews

    on tripadvisor.com

    Traveller reviews brought to you by

    Location

    Sleep Quality

    Rooms

    Service

    Value

    Cleanliness

    Write Review

    Hotel description

    Hotel contact information

    Phone: 0333 777 3974