Caerphilly Crossways hotel

ta-ratings-img(752 reviews)

    A 25-minute drive from the bright lights and seaside thrills of Cardiff and Cardiff Bay

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Front view of Premier Inn Caerphilly

    Parking at Premier Inn Caerphilly Crossways hotel

    Free onsite parking is available at this hotel. Please validate your vehicle registration via the tablet in reception upon arrival. This car park is managed by YourParkingSpace. For vehicles over 19ft and 3.5 tonnes please contact the hotel in advance. 

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Brewers Fayre
    Breakfast

    Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

    Reviews for Premier Inn Caerphilly Crossways hotel

    1-2 of 752 reviews

    "Great customer service!"
    Stayed at Crossways last weekend....big THANK YOU to Kit on reception...he went above and beyond to sort out a problem....thanks ...Great customer service!
    "Lovely hotel"
    The room was lovely and cool children’s beds were good too and it’s nice to have extra pillows, and air conditioning the staff are always friendly and great to children.
    "Good"
    The breakfast, location, and room were all excellent. However, the lobby carpet had an unpleasant smell, and there was no air conditioning. Fortunately, we brought our own fan, as the pedestal fan provided was ineffective and barely circulated any air. Additionally, room cleaning service was not provided despite our request, which was disappointing.
    "Far too hot. Poor ventilation."
    We have stayed in a few Premier Inns and do appreciate the value for money they offer. We have, however, often experienced ventilation problems with the ones that are in older buildings. We hoped for better in a purpose built one, but that proved not to be the case. The communal areas didn't look very clean and when we entered the room there was a strong, unpleasant smell that I couldn't identify, althoughthe room appeared clean. The windows have safety fittings and they can only be opened a small amount - so it was impossibleto get more fresh air in. The temperature in the room was showing as 27 degrees which was far in excess of the outside temperature and there was no means of cooling it down. I noticed a portable plug in heater in the room - so it might be an idea to supply a fan or portable aircon unit. There were two towels: one nice and fluffy and clean looking and the other quite grey and thin. The ceiling around the bathroom extractor was damaged looking and it took ages for the steam to clear following a shower.
    "Needs updating"
    We had 3 rooms. 2 in the main building and one in the outer building. The rooms in the main building are extremely hot and very dated. No air conditioning in these rooms. Everything needs a good refurbishment. There’s rust around the fittings and mirror. You can’t sleep as the rooms are extremely hot. One of lights didn’t work and flimsy lamp shades and curtains with dated fabric. They rooms need decorating as look drab and old. The room in the outer building had air conditioning and was more modern but we were given one bath towel. We asked for more and were given one more. There were no hand towels or bath mat. I would not stay there again. I’ve stayed in a lot of Premier Inns and this was by far the worse. If you want a good night sleep book somewhere else.

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    Hotel description

    Sleep like a prince or princess at the Premier Inn Hotel Caerphilly Crossways, in the home of Wales' largest castle - one of Britain's most impressive fortifications. You'll be in a prime location for Cardiff city centre, watching rugby royalty at the Millennium Stadium or staging your own grand tour of the spectacular local scenery. And when it's time to hang up your crown for the night, make for our great value restaurant and fit-for-a-king, extra-comfy beds.

    Hotel contact information

    Phone: 0333 777 3974

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