Swansea Waterfront hotel

This may not sound important to some but I have stayed here several times before with no problems but this time, my room was not ready at 4pm and the receptionist was having problems with the computer. In the early hours of Friday 17th April between 2am and 3am I was woken by loud noises in corridor outside my room. I looked through peephole and saw 5 men all laughing and talking loudly with no thought for other guests. 2 went into rooms, the other three left. I tries to ring the hotel reception after getting the number from a virtual receptionist on Premier Inns website. I rang three times in the hour and no one answered. During that time the other three men had come back and were looking for their rooms noisily again. 1 even said he thought my room number was his. Being alone this unnerved me and I got little sleep that night. I did tell the receptionist the next day and she said they have 24 hour reception and someone should have answered my call. She added that she would inform the manager. No one has contacted me about this and I don't think I will be staying here again.

I recently stayed at the Premier Inn Swansea and had a generally positive experience. The hotel offers good value for money and is a reliable choice for a comfortable stay in the area. The room was clean, well-maintained, and equipped with everything needed for a short visit. The bed was particularly comfortable, which made it easy to get a good night’s sleep. While the décor is fairly simple and standard for the brand, it felt fresh and functional. The staff were friendly and helpful throughout the stay, making check-in and check-out smooth and straightforward. The location is also convenient, with easy access to Swansea city centre and nearby attractions. Breakfast was decent, with a reasonable selection of hot and cold options to start the day. While it may not be anything exceptional, it certainly does the job. Overall, Premier Inn Swansea provides a dependable and pleasant stay. It may not be luxurious, but it delivers comfort, cleanliness, and convenience at a fair price.

Stayed for a night while working in the area. Check in was easy with friendly helpful staff. Carpark available (chargeable) . I didn't try the onsite restaurant ( Beefeater ) so can't comment on that. . My room was on the 5th floor with a view inland. It was clean and spacious with everything I needed for a nights stay. I was able to open the window to allow some fresh air. My only complaint was I was awaken by what may have been a pump or maybe the air conditioner, seemed to be coming from above? It wasn't really loud, but once awake and listening to it , was annoying. In saying that, i would stay there again.

Great value stay. Was pleased family room had 2 separate beds for the children and we're suitable for teens. Great breakfast and hard working staff keeping tables clean and food topped up. Brill location to walk out to restaurants and the Tesco express literally next door was handy

Not really impressed to be fair i just expected a lot more than a less than avarge premier inn ..