Swansea City Centre hotel

ta-ratings-img(1493 reviews)

    In the heart of Swansea, right beside Swansea Market and the bars and bright lights of Wind Street

    Hotel FacilitiesSee all

    Chargeable offsite parking

    Air conditioning

    Breakfast

    Seaside Location

    Restaurant

    Free Wi‑Fi

    Parking at Premier Inn Swansea City Centre hotel

    There is no on-site parking available at this hotel. Chargeable off-site parking is available at the NCP car park next to the hotel. Parking is charged at £13.95 GBP per 24 hours, or £11.95 GBP by downloading the NCP parking app prior to arrival.

    Please call the hotel for more information on alternative chargeable parking nearby.

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

    Reviews for Premier Inn Swansea City Centre hotel

    1-2 of 1,493 reviews

    "Comfortable stay"
    Last minute booking as another accommodation fell through. Very easy to get to and check was smooth. Room a little old, a couple of the charging ports were broken and the bath plug was broken. The sofa (which could be made into a bed) was very lumpy and I think I felt every spring. That's the negative done, now the good points, very comfy main bed and everything you need in the room. Had a lovely bath (even with the broken plug) and the room was clean and very well insulated, heard very little of the main street below me which is lined with nightclubs and pubs. Staff were very friendly and the lady who helped me at breakfast was amazing. I am celiac, so I need to be very careful with my food, I was able to have my breakfast cooked separately from the group and changed the cutlery on my table. I felt nothing was too much trouble and had a very nice breakfast.
    "Poor and illogical customer care"
    We arrived 2 hours before check in time in the hope our room was ready, which indeed it was. However the guy on reception would not let us access the room unless we paid an early check in charge of £15. So we were left standing in reception with our luggage and nowhere to go for two hours. I think it is outrageous that Premier Inns feel such contempt for their guests and think that such poor and illogical customer service is the way to go. I understand that they may level an early check in charge at the time of booking but not when you arrive and the room is ready
    "Great location for visiting attractions."
    Rooms and breakfast were to the usual standard and staff were friendly and accommodating. Great location with so many eating and drinking options on Wind Street and less than 10 minutes walk from the marina, Swansea Arena, Plantasia, several museums and many more bars and restaurants.
    "Disappointed"
    Room was dirty with overpowering smell of mould. We got moved to another room and had to take our luggage and towels from previous room into new room, then take the old key down, which was inconvenient after a long day of travel and a rush to get ready. The new room had not been checked and unfortunately was in a worse state than the previous room - dirty desk top, skirting boards thick with dust, fake nails on floor and debris. The breakfast did not have black pudding as stated on website, juices and pastries not topped up. Staff member that was on was lovely but was run ragged, not enough staff and not a comfortable experience. On a positive note, the hotel is well situated in the city, and the bed was comfortable, just a real shame about the cleanliness and how it was dealt with.
    "Never disappointed"
    Always know what to expect and PI never disappoint, rooms clean, tidy, everything works, good shower, bed and helpful staff.

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    Hotel description

    Bang on the money for a great stay in this lively city, the Premier Inn Hotel Swansea City Centre puts you right on the spot for shopping, nightlife, business and transport links. From this prime location at the heart of the city, you'll be within walking distance of the area's best bars, restaurants and shops. And you're just a stone's skim from the beautiful beaches of the Gower Peninsula. Then when you need to recharge the batteries, our tasty restaurant, spacious rooms and extra-cosy beds will be right here waiting.

    Hotel contact information

    Phone: 0333 321 9061

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