Swansea City Centre hotel

ta-ratings-img(1496 reviews)

    In the heart of Swansea, right beside Swansea Market and the bars and bright lights of Wind Street

    Hotel FacilitiesSee all

    Chargeable offsite parking

    Air conditioning

    Breakfast

    Seaside Location

    Restaurant

    Free Wi‑Fi

    Parking at Premier Inn Swansea City Centre hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Swansea City Centre hotel

    1-2 of 1,496 reviews

    "Highly recommend"
    I highly recommend this hotel. All the staff there are super lovely, the check in and out was so quick and there very reliable when you need help!. Good location, not too loud. The bedrooms are perfect and it was so tidy! All the supplies you need are there.
    "Excellent customer service and reasonable price and clean rooms. Claire and her colleague was excellent"
    Claire (Clare) helped us get a room. After we had a tired and stressful day of 3 AirBnb cancellations of accommodation bookings, and other places fully booked. Claire and her colleague went over and beyond with their excellent customer service in Premier Inn Swansea City Centre, they made us feel comfortable. Claire is a very hard-working proactive worker who multitasks and works well under stress, and delivers service efficiently, with a smile. We were always happy to be in her company the few nights we stayed from 21 August 2025. Please acknowledge her hard work. Thank you Marlon and 3 others.
    "Amazing mason was"
    Brilliant service and very helpful staff highly recommended this hotel to anyone that wants to stay here in lovely sunny swansea
    "Comfortable stay"
    Last minute booking as another accommodation fell through. Very easy to get to and check was smooth. Room a little old, a couple of the charging ports were broken and the bath plug was broken. The sofa (which could be made into a bed) was very lumpy and I think I felt every spring. That's the negative done, now the good points, very comfy main bed and everything you need in the room. Had a lovely bath (even with the broken plug) and the room was clean and very well insulated, heard very little of the main street below me which is lined with nightclubs and pubs. Staff were very friendly and the lady who helped me at breakfast was amazing. I am celiac, so I need to be very careful with my food, I was able to have my breakfast cooked separately from the group and changed the cutlery on my table. I felt nothing was too much trouble and had a very nice breakfast.
    "Poor and illogical customer care"
    We arrived 2 hours before check in time in the hope our room was ready, which indeed it was. However the guy on reception would not let us access the room unless we paid an early check in charge of £15. So we were left standing in reception with our luggage and nowhere to go for two hours. I think it is outrageous that Premier Inns feel such contempt for their guests and think that such poor and illogical customer service is the way to go. I understand that they may level an early check in charge at the time of booking but not when you arrive and the room is ready

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    Hotel contact information

    Phone: 0333 321 9061