Cardiff North hotel

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On a key bus route that'll have you speeding towards all of Cardiff’s shops and tourist attractions

Guest Rating:

4.5

Based on 1,576 surveys

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Pentwyn Road, Cardiff, CF23 7XH

Sat Nav Directions: CF23 7XH

Directions: Westbound - Exit M4(J29) onto the A48(M). Exit junction signposted Pentwyn and take 3rd exit at roundabout. Hotel is 200 yards on right hand side. Eastbound - Leave M4(J30) take 3rd exit North Pentwyn link road (A4232). Take the A48(M) towards Cardiff and exit at the junction signposted Pentwyn. Take 3rd exit at roundabout. Hotel is about 200 yards on right hand side.

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Transport and local information: Cardiff International Arena Events 6 miles
Millennium Stadium Events 6 miles
Sports Village 8 miles
Cardiff Central Train Station 6 miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{1185 | number:0}} reviews

16 Jul 2018

Dean H

Leven, United Kingdom

Trip Type: Solo travel

"Helpful staff"

Late night Early hours arrival and a room was avalible even at 3 am room was clean and well appointed with towels and xtra pillows if needed . Breakfast wait to be seated then a well presented Buffet style all you can eat good selection of cold and hot foods fruit juices and Tea/ Coffee Staff helpful even to myself with a disability they were willing to assist if needed

13 Jul 2018

hsenag

London, United Kingdom

Trip Type: Family

"Handy for the M4, a bit rundown and some traffic noise"

Fairly standard Premier Inn. The building as a whole is a bit rundown - carpets, fittings etc - but ok for the price. It's convenient for the M4 but the flipside is traffic noise from the nearby dual carriageway.

12 Jul 2018

michaelhR450IQ

Cardiff, United Kingdom

Trip Type: Couples

"Premier in Pentwyn"

We did not arrive until 11.30 pm but we had phoned ahead to make them aware. The night porter did an excellent job in booking us in. The room suited our needs after the long journey to Cardiff, hence the late arrival.

9 Jul 2018

Xantiriad

Canterbury, England, United Kingdom

Trip Type: Business

"Worst Premier Inn Experience I’ve had in many years as a business traveller "

I regularly use the Premier Inn brand hotels all over the country. They are reliable and largely consistent with good customer service. Until now. I booked one night in the hotel for a business trip. As I was driving nearly 6 hours to get there so I prepaid the meal deal and checked in online at 10am on the day of travel. I elected to reserve a table in the Thyme restaurant for 7:30pm so I could eat shortly after arrival and then get an early night; to be rested for the following day. After a long drive I arrived at the hotel around 7pm. The check in process was very informal and odd. The staff member was completely indifferent and I had to ask for my meal voucher. I was then informed I would not be able to eat until 9pm? I asked about my table reservation: to be told they had not seen it? Confused I went to my room and the headed back to the restaurant. I was again told I would have to wait until 9pm. When I asked about my online check in I was told they don’t use it and that I had to reserve my table on arrival. I explained had “just driven 6h to get here and had only just checked in”. The whole point on the online checkin was to ensure I had a table? I was offered no apology and was given a reason that there was another booking for 43 people due. The restaurant looked almost empty. I made a complaint to the staff about the disorganisation and generally got the impression I was “bumped” to accommodate the large booking. Returning to my room I asked for an iron and ironing board. I might as well fill the time while I wait to have some food. I was very hungry at this point. Again, the attitude was I was putting the staff out with this simple and polite request. When I got back to the room, after carrying the iron and board up from reception to the 6th floor, I sat at the desk in my summer shorts and almost took a big chunk out of my leg. The desk was in a state of disrepair with a sharp flaying edge. See photo. Just then I got a call to say if I could get the the restaurant within the next 2 minutes they could fit me in as the 43 were running late. By now it was 8pm. I rushed down to the restaurant and took my seat. Ordered my food and awaited the hoard of 43 people to arrive. As you can see from the photo they never did. To continue the run of errors when my Jerk Chicken Salad arrived it was missing a key component: The Jerk Chicken! I was given a plate of lettuce and mango! You couldn’t make this up. Finally I retired to my room to finish the ironing. Suspicious of the bad run I had so far I checked the condition of the iron. It was filthy. Luckily I spotted the grim before covering my clean shirt with it! See photos. All-in-all a rotten experience. Avoid this place.

7 Jul 2018

Sarah F

bristol, england

Trip Type: Couples

"Lovely friendly staff"

We arrived early due to the previous day’s traffic problems for the Ed Sheeran concert. Checking in early was no issue and the staff we met whilst there were all very friendly and helpful. Parking was easy and free which is always a bonus. Our room was clean although the bathroom was looking a little tired, albeit clean. The anti slip in the bath could do with replacing. This room didn’t have air conditioning and although it was very hot during the day (it was early on in the incredible heatwave of 2018) it was still cool at night and our room was comfortable during our stay. We didn’t eat at the hotel so cannot comment on the quality of the food. We ate in the centre of Cardiff for our evening meal and had a late breakfast when we arrived home the following day. All in all a good hotel and we would go back.

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Hotel description At the gateway to Cardiff, the Premier Inn Hotel Cardiff North opens up the whole city for you - from prime business locations to top entertainment and sports venues. On a key bus route, you'll be able to zip off for a great day's shopping and sightseeing. Then take your pick from hundreds of top-notch bars and restaurants. Or get in on the live action at the Motorpoint Arena or Millennium Stadium. Whatever you're up to out and about, our on-site restaurant and comfy rooms will be right here waiting.

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0871 527 8202

Cardiff North hotel

On a key bus route that'll have you speeding towards all of Cardiff’s shops and tourist attractions

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Cardiff North hotel

On a key bus route that'll have you speeding towards all of Cardiff’s shops and tourist attractions

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