Cardiff City South hotel

At the hotel we had a lovely clean room, comfy bed, toiletries in the bathroom, TV, tea making facilities and hairdryer all provided and free parking was a bonus. Only downside was that breakfast was in The Brewers fare next door which was terrible. Hardly any food available (we went at 9am and service not finished until 10am! Poor quality food what was there and nothing looked fresh or healthy. Walls, tables and floor dirty. Avoid and go somewhere better for breakfast for sure but the hotel itself was good.

My wife and I had a 3 night stay here while visiting Cardiff. The hotel is in a good location about a 15 minute walk to the town centre or 6 quid in an Uber. The hotel was very nice with great staff. However, one member of staff, Leslie went above and beyond. We booked a standard room but didn’t bank on the exceptionally high temperatures. It was extremely hot , and my wife who suffers with asthma was really struggling after the second night. Around 5pm on our final night I explained the situation to Leslie who absolutely couldn’t do enough to help. After lots of time and effort she came up with a way that we were able to move to a room with air conditioning. We could not express our gratitude enough for her kindness and caring nature. We had a wonderful nights sleep. She also was the only member of staff who always ensured that there were ice cold bottles of water available for guests at reception during the searing temperatures. Leslie is an absolute credit to your business and whatever she is being paid is not enough!

Stayed here for a business trip and overall it was a solid experience. The room was clean and comfortable, staff were friendly and helpful throughout, and parking was amp. A nice touch was being given a local area map along with details on nearby attractions, a taxi number, and the nearest convenience store, small things, but genuinely useful. The room had fans provided, which helped during the warm weather, though as with most hotels these days, the windows only open minimally. Breakfast is served at the adjacent Brewers Fayre and the food itself was to a good standard. The restaurant space, however, could do with a deep clean, the tables looked worn. It’s not technically part of the hotel, but as it’s attached and used for breakfast, it does reflect on the overall impression. One other letdown was the area immediately outside the hotel, there was quite a bit of rubbish around, which didn’t leave the best first impression. For the price, this represents excellent value for money. Would happily stay again for future business trips.

Nice hotel, good parking, clean rooms and easy walk into Cardiff Town centre. Would definately book here again due to location

Absolutely terrible, despite the temperature being only 20 degrees the room on arrival was 37 degrees and no attempt had been made to cool the building or rooms. Corridors were even hotter with doors firmly shut so no through draft. Temp stayed the same all night so sleeping in 37 degrees. All for £228 for one night. Complained and premier Inn came back with tough luck!!