Cardiff City South hotel

ta-ratings-img(1450 reviews)
  • Premier Plus rooms

A great base for trips to Cardiff Bay, shopping in the city centre, or visiting Cardiff University

Hotel FacilitiesSee all

Free parking

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Family rooms

Exterior of reception at Premier Inn Hotel Cardiff City South
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Cardiff City South hotel

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Brewers Fayre
Breakfast

Reviews for Premier Inn Cardiff City South hotel

1-2 of 1,450 reviews

"Poor service, poor food and filthy room."
I usually rate Premier Inn highly, but this hotel was way below par... After a long motorbike ride, all I needed was a shower, a good meal and some sleep. On entering my room, it was obvious that the floor had not been vacuumed and on going into.the bathroom for my shower, I found a used (still damp) towel hanging on the door and two pairs of dirty underpants on the floor... On showing this to the receptionist, he didn't seem too bothered. He just mumbled something about housekeeping and nonchalantly offered me a refund on my meal deal... The Brewers Fayre next door wasn't much better, it was understaffed with only the new manager and one other person waiting on tables and working the bar... And the food was mediocre at best. Breakfast was much the same as above... All in all not the best experience and I shall not be using that particular hotel again...
"Great service"
Good value for money. Great service. Lots of options for breakfast. Comfy bed. Gets the basics right for what you pay. First time staying here and I have no complaints.
"Hot stuff !!"
Agree with the number of people who have remarked on how hot this PI is. OK, they have put fans in the room, but they are pretty loud to add to the noise from the busy road at the rear. Heaven only knows how hot things must have been in the recent heatwaves. Staff are helpful and cheerful, but the place is in need of a redecoration job and the floors should be cleaned better. We noticed that a robot is used to hoover the corridors, but obv they do not work on stairs, which are absolutely filthy as a result. Breakfast was standard PI fare, though the pub in which it was served was a bit grubby and also unbearably hot.
"Worst Prem inn I have stayed at - Too hot too handle"
First positives - decent sized room, free car park, very quiet. 30mins walk from town, flat walk so doable in the summer probably wouldn't be a good idea in the winter. Cleanliness was average definitely a rushed job but beds were clean even if plug hole and floors weren't 100%. The reason I wouldnt stay again and the low rating is due to sleep quality. Although I appriciate it is advertised as no air con and they do provide a fan the whole hotel is unbearably hot. The window was open when we checked in, we left it open all the time we were out (got back at 11.30pm) and left it open all night and the fan on all night also. The room never cooled. We slept on top of the covers and still couldn't get any cooler. Breakfast also let the hotel down only the black pudding and eggs on the buffet were hot. Bacon and sausages were replaced while we were waiting and were cold straight away. Not the normal premier inn quality.
"Awful accessibility experience!"
I book with the Premier inn quite often, and as I have mobility limitations and other medical conditions, I Always book an accessible room, usually with twin beds, but occasionally with a double bed, but always with an accessible shower, NOT one with an over bath shower as I can't step into or out of it! The receptionist argued that I hadn't booked an accessible room, then tried to change me to a room with a bath, eventually giving us an actual accessible room, which was the furthest from the entrance that you could get!!! I left the following morning in so much pain due to the distance we had to walk it was a joke !!! I am seriously reconsidering using the Premier Inn again!

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Hotel contact information

Phone: 0333 777 3982