
18 Oct 2026
"Outstanding Customer Service"
Writing
⭐⭐⭐⭐⭐ Outstanding Service from Emily at Premier Inn Tenby
We had the pleasure of being looked after by Emily this morning whilst enjoying breakfast at Premier Inn Tenby, and what an absolute sweetheart she is!
Emily was truly amazing from start to finish. She was warm, welcoming, attentive and genuinely lovely, making sure we were well looked after and had a wonderful start to our day. Her friendly personality and outstanding customer service really stood out and made our breakfast experience that extra bit special.
Emily is a perfect example of what front-of-house hospitality should look like. She clearly takes pride in her job, and her lovely manner and dedication are a real credit to both herself and the entire Premier Inn team.
Well done, Emily, and thank you for making us feel so welcome! Staff like you make all the difference and leave guests with a lasting, positive impression.
Hopefully, we'll have the pleasure of seeing you again on our next trip to Tenby. Keep being amazing, Emily — Premier Inn is lucky to have you! ❤️
Regards Wayne and Sharon

30 Sep 2026
Andrea J
Cardiff, Australia
"Welcoming and friendly"
Just returned from a 3 night break with my husband. We have stayed here once or twice a year for some time and have always been happy with our stay. This stay was to celebrate our Ruby Anniversary and it was made extra special thanks to the amazing staff. We had a room with a lovely view, thoroughly enjoyed breakfast and as always had a good nights sleep. The staff as usual went the extra mile, were friendly and kind. Our room was cleaned to a high standard and we very much appreciated the prosecco on ice when we arrived. Thank you.

28 Sep 2026
X4943FQrobertr
Shirley, United Kingdom
"Ideal location for Tenby and a local area."
A most pleasant stay for our family members. All aspects of the hotel were of a good standard and the staff were consistently helpful and friendly. Car parking off site was a little awkward as we are all less mobile than we used to be.

22 Sep 2026
"Fabulous Trip"
Fabulous location within a 2 minute walk to central Tenby. Very warm welcome from staff and someone always free to help. Very clean hotel in regards to rooms and restaurant area. Great value for money. Will definitely be returning.

19 Sep 2026
"3 day stay"
Good location to the town rooms are clean we had the premium room the bed was very comfy nice air conditioner had an iron and ironing board which was very good a mini fridge with water that was a nice touch tea and coffee available in the room would stay again we had paid extra for breakfast and that was amazing you could have anything you wanted we enjoyed our 3 day stay the town itself is really nice but it got really busy on the weekend too many people about so i think 3 days was plenty
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