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Rhyl Seafront hotel

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Perched on the tranquil North Wales seafront, close to Rhyl train station

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201 reviews

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21-26 West Parade, Rhyl, Denbighshire LL18 1HE

Sat Nav Directions: LL18 1HE

Directions: Leave the A525 or B5119 onto A548 (Kimmel St). Turn right onto Bodfor St. Follow Bodfor St into Queen St. At the end of Queen St, turn left onto W Parade.

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Transport and local information: SeaQuarium 0.2 mile
Rhyl bus station 0.3 miles
Rhyl train station 0.3 miles
White Rose Shopping Centre 0.5 miles
Rhyl Pavillion 0.6 miles
Marine Lake 1 mile
Rhyl Golf Club 1.5 miles
Bodelwyddan Castle and Park 4.7 miles

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Hotel Parking:

Free onsite parking available. Guests must enter their vehicle registration at reception. Height restriction applies: 2.65m

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1-5 of {{201 | number:0}} reviews

20 Feb 2019

Ellathefella

Trip Type: Business

"Cookhouse"

I stayed at Premier inn Rhyl on 18th and 19th March, rooms as usual we excellent no complaints, off to the Cookhouse (adjoining restaurant), I chose the hand battered Haddock, the batter on the exterior was so hard I could not cut it, when I complained to the waitress se responded " its fish skin init and walked off" no apology I was left gobsmacked, breakfast on the morning of the 19th was a bit of a shambles not enough on the continental breakfast bar, I heard the waitress tell one guest that they had not had their daily delivery Not good, I was working in Rhyl so I to 3 of my staff there for evening meal hoping for the best, to my surprise we all ordered curry and it was excellent, the lady attending the table was called Dawn, very helpful, bubbly and could not do enough for us, maybe Dawn could teach the rest of the staff about customer service. Breakfast on the 20th, I ordered bacon and poached eggs from a waitress who was there in body but not mind, what arrived sausage and eggs, I did not have the will to complain, what was the point, apart from Dawn it was shocking service in the restaurant . I use Premier inn al over the country and this is by far the worst I have ever visited, maybe the staff should visit Premier inn's at Harmer Hill Shrewsbury, Bangor and Caernarfon to see how it is done properly

20 Feb 2019

John W

Warrington, England, United Kingdom

Trip Type: Family

"stayed 2 nights"

stayed for 2 nights great location right on the front breakfast was great and hotel was nice only downside was the check in my daughter stood waiting to be checked in for about 20 minutes with a baby as it was very busy and there was only one staff member at the desk

14 Feb 2019

Travel254591

Sheldon, United Kingdom

Trip Type: Couples

"Poor start"

Positives -Rooms were clean, quiet and warm. Negatives - WiFi was non existent, bedroom windows dirty outside and unable to be opened, parking was poor as upon arrival we parked in a vacant space outside reception but were told to move it as it was for deliveries ony (zero signage though). Throughout our stay cars were paked in the space we were asked to move from ! We could not book a sea view room from the internet booking site but was told that if we had phoned thembefore arrival they may have been able to find one although we asked whilst checking in, the answer was NO. Only 2 tea bags and coffee sachets and four small milk cartons left each day !Breakfast was contained to a small table with undercooked bacon and sausages, rubbery eggs and mushrooms floating in oil and no where to place the HOT lids when attempting to pick up the food with 'cheap' plastic utensils. Only one combined coffee and tea machine which meant either queueing or waiting until after eating to have a drink. The restaurant in the evening had poor heating and we were asked twice if we were eating even though we were guests and had paid for the breakfast and dinner option.We were then requested to change tables as a 6 person party had booked/arrived and they wanted to join 3 Twin tables together, when I asked where was the 'reserved sign' he produced it from his pocket ! In conclusion a nice site but the food and staff require training in interpersonal skills.On Friday we were told that a vodka and coke was included in the dining package but on the Saturday only a coke was included, again inconsistent staff knowlede.Would certainly not recommend it and ask potential clients to try other premises first.

12 Feb 2019

Margaret186337

Liverpool, United Kingdom

Trip Type: Family

"Meeting up with family"

Stayed here to meet up with family to a ttend a funeral. Staff more than helpful, room was really clean, bed wonderful. No noise from other residents, would defintely stay again. Car parking available for no charge.

11 Feb 2019

Trail42344287698

St Helens, United Kingdom

Trip Type: Couples

"Mr"

Could of been a lot better if the room got checked 2 see if everything was working as the tv wasn't working. So thee amount of times we had 2 go too main reception and back up again was a bit too much.

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Hotel description If you're off to our Premier Inn Rhyl hotel, don't forget your bucket and spade! We're right on the seafront, just moments from the golden sand. While you're here, say hi to the sealions at the amazing SeaQuarium, discover the ancient secrets of the majestic Bodelwyddan Castle or get lucky with a hole in one at Rhyl Golf Club. And if you fancy a spot of watersports, head over to Marine Lake where you can try your hand at canoeing, waterskiing or wakeboarding. After a day of adventures in the lovely North Wales, head back for a hearty dinner at our Cookhouse & Pub restaurant then drift off in your kingsize Hypnos bed.

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0871 622 0705

Rhyl Seafront hotel

Perched on the tranquil North Wales seafront, close to Rhyl train station

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