Dundee West hotel

Booked here for me and the kids to go to Bonfest, on arrival was told by the staff both bar and restaurant were closed due to a gas leak. So why still permit customers to check in? All lights etc were still on, no sign of gas engineers all night 🤔,so had to venture out for dinner which wasn't ideal as due to the location you need to drive somewhere so after that it was just back to sit in the room. When we got back Nightshift staff were on and they had no clue about a gas leak. 🤔🤔🤔Apart fi the porky pies hotel was clean etc, shame about the lack of amenities on offer during our stay.

We got an assistance room, as my wife is disabled. The distance to get to it wasn't too bad. However, we were right next to the laundry room and staff exit. Because of this, the door kept banging until late afternoon, which shook the bed. Then, they had the washing machines going until late into the night. The heater was on some sort of thermostat, and it kept switching on and off in around 4-5am, lighting up the room. To get into the restaurant, we had to go outside then back in because the entrance from the hotel required going go some stairs...not good for a disabled person. And, finally, the restaurant - it's a Beefeater. Not much choice in food, and on our second night, we could not get into it for a meal until 8pm. Despite it being completely empty at 5:45pm.

Love this Premier Inn. We stayed in one of their Plus rooms. Very nice room but did find the large, retro standard lamp a bit "overkill". Looks like an old fashioned hair salon dryer and takes up a fair bit of room. ☺️ Other than that we thoroughly enjoyed our two night stay. The staff are lovely and the food was great. Some of the bar furniture is in dire need of reupholstery but I'm sure that's on the cards at some point. Great value for money.

We stayed for 3 nights and had a lovely stay. The hotel is surprisingly quiet even though it is close to the Ring Road. The staff were welcoming and helpful. It is better value than some other hotels if you don't mind not being in the centre of Dundee. It is close to supermarkets and retail parks. It has a lovely bar and restaurant as part of the hotel. The food is lovely and the meal deals are very good value. We'd definitely stay again the next time we're in Dundee.

My favourite premier inn. Staff are always friendly, rooms are clean and I always get a great night’s sleep. Food is always very good, but breakfast in particular is excellent. So relaxing to stay and eat there.