Dundee East hotel

We stayed for two nights at this hotel, and found it very comfortable and extremely good value for money! On check in we were dealt with Graeme who was incredibly professional and friendly, which makes a lovely change. We had a little problem with a very small aspect of cleanliness in our room, but it was sorted out very quickly and with sincere apologies. Highly recommended hotel!

Stayed here for 3 nights and arrived to a friendly greeting. Quickly checked in. Room as expected for a premier inn. Clean and tidy and in great condition. TV very temperamental and slow to respond to remote. Often choose a channel I didn’t select. Breakfast served next door and was patchy to be honest. Unlike a number of PI’s we’ve stayed in before, here you have to order what hot food you want from the menu. Have as much as you like and saves waste I guess but can result in delays. One day, hash browns not cooked and another, sausages tepid and black pudding cold on one side. Would’ve complained and requested a replacement had we not been going out somewhere. Last day, it was excellent. Staff very friendly in the pub however. Ample parking and the car park for the pub is an extension of the hotel so never without a space. Co-op and Dominos pizza opposite and despite being on the by-pass, surprisingly quiet. Really good stay overall and would recommend as a base for getting around the area. 8/10

The room was very cold when we arrived as the window was left open and the thermostat in the room didn't work. On reporting the fact that the thermostat wasn't working it was fixed virtually right away. The bed was very comfortable, there was virtually no noise from outside or other rooms. A few points that stop this from being excellent. 1) The car park only had 4 blue badge spaces, they could do with more. 2) We had to ask for a extra hand towel and got it, apparently they only give one per room. 3) Despite the fact that the breakfast menu states marmite as a option there was none apparently they hasn't been any since covid. If so how long does it take to update their menu.

Was met with by a handsome young called Jack at reception after a long drive, there was a busy reception when I arrived but he managed to get everyone checked in in no time, i wont say he made me write this but defo encouraged by giving me a card lol will be back if ever in Dundee again, well done Jack

I have stayed at this hotel for many years and my stay has always been delightful. The staff are lovely and rooms spotless. Shame about the restaurant next door but I understand it is not part of the premier inn and so it would be unfair to judge them on that.