Dundee Centre hotel

We have stayed here before and really enjoyed it but we were really disappointed this visit. We checked in and were met with a really helpful guy but that was the last we saw any staff around the hotel. The rooms are looking tired and in need of attention. We found hairs in the bed and the shower curtain had a lot of black staining on it. We ate at the restaurant and we're really unimpressed with it both at breakfast and dinner. The staff were rude and unhelpful. We stood for at least 5 minutes waiting to be seated and we're totally ignored by waiting staff until we asked if we could take a seat. The breakfast itself was good but wasted with poor service. We also went for dinner and some options on the menu were not available as it's closing down. We ordered a medium/rare steak and it came barely cooked and was very bloody. We asked for Diane sauce and instead got peppercorn sauce. We sent it back and were only offered to put the steak back on the grill. No offer of another meal. We did get it taken off the bill but it wasted our enjoyment of a nice night The bar was also pretty poor in that a lot of the pumps were empty due to it closing down. I know it's Beefeater that's closing but Premier Inn were still charging full price for meal deals with only limited stock. It feels like the heart and soul has been ripped out the hotel and we won't be back, which is a shame as it's a great location and has always been really good on previous visits.

Location beautiful, lovely view from restaurant. Staff great Nice walks

We have now stayed at Premier Inn Dundee City Centre twice (most recently 23 August 2026) and had a great experience both times. Brilliant location, comfortable rooms and ample breakfast. Good value for money. We did find Dundee city centre quite unsettling at night with individuals drunk or on drugs with a bit of noise and shouting going on. Would not put me off visiting Dundee again but would be mindful of this.

Although very comfy room, I asked for a room clean at reception, there are posters telling you this. I got back to the room. The bed was as I had left it, made but not amazing.. The only thing I could see that had changed was towels. Toilet not cleaned, basin not cleaned, obviously hadn't been vacuumed, tea and coffee replenished. Im a little underwhelmed with this

Visiting relatives in Fife and Tayside I stayed in a sofa bed room for four nights prior to a cruise from Dundee. Room was excellent and afforded my cruise buddy to utilise the sofa bed on the fourth night. The hotel is located in a superb position alongside the River Tay near the RRS Discovery and the V&A. It is a relatively short walk from the Railway station which has a newly refurbished Starbucks and a Costa Coffee within. It was my second visit to the hotel, which also has a Beefeater attached. Staff at both are excellent. I was that impressed with the location and facilities that I have booked another stay in November. You can request maid service daily.