Glasgow (Paisley) hotel

First of all I had to pay an extra £15 to check in an hour early, even though there was a room ready, a filthy room at that. Check in staff was not overly friendly at all. Room was basic and dated and didn't have the best smell. The cleanliness of the room was definitely not up to standard with a lot of dust and mould/rust in the bathroom. See photos. Dirty floor in the bathroom also. There were scuffs on the walls and all the paint was chipped off the skirting boards. There was no iron or board in the room, no air con and no fan. Rang reception for these to be sent to the room, woman on the phone was rude and told me I had to come and collect them from reception. She couldn't find a fan so this was delivered to the room a short while after. She was unfriendly and said nothing to me when passing me the fan and walking away. The fan was absolutely disgusting, covered in dust, see pictures, and the ironing board was badly stained too! With all that being said, the bed was comfortable and I had a good 2 nights sleep. But the standards have definitely dropped since the last time I visited and this will prevent me from visiting again.

For years I’ve used Premier Inn as my preferred hotel for all my trips across the UK. The main reason has been the sheer comfort of the beds, literally giving me the best sleep ever. I also liked the fact that the rooms were clean and a consistently good standard across the whole chain no matter where it was. This time though, my stay was extremely disappointing. The mattress was thin and hard and very unpleasant to spend the night on, giving me back ache for a couple of days. I’ve stayed at this particular Premier Inn many times and never once experienced a bad mattress! I have now discovered that Premier Inn have changed their mattress supplier from Hypnos … and I have to say that the new supply is very poor compared to the prior. Added to that, the general maintenance of the room was tired with the tv having dangling black wires hanging loosely down the wall, and the battery being kept in the tv remote by a tatty piece of insulation tape. The room wasn't the cheapest either at £135 a night. I think that next time I’ll be researching for different hotels for my stays rather than automatically going straight to Premier Inn as I always have. Very very disappointing

On arriving at the hotel it looked like a normal premier inn. Pleasant looking and clean. The room itself was fine although no air conditioning which was a disappointment as I don't like being warm on a night. Bathroom was spacious and the shower was decent. Biggest issue was the breakfast the next morning. Had to wait 40 minutes to get a cooked breakfast which was farcical. Had one guy in the kitchen trying to cook everything for however many people. Front of house staff offered no explanation as to why there was no hot food for such a long period. I've stayed in many premier inns throughout the country and this is definitely the worst breakfast experience I've had. Wouldn't bother with breakfast here if i stayed again.

Absolutely delighted with our stay at the Premier Inn Paisley! While the hotel hasn’t yet been refurbished, it was still spotlessly clean, comfortable, and excellent value for money. The room was spacious and well-maintained, with a wonderfully comfy bed and everything we needed for a great night’s sleep. Despite being a little dated in décor, everything worked perfectly—from the powerful shower to the heating and lighting. What really made the stay special was the staff—so friendly, welcoming, and genuinely helpful. Check-in was smooth, and every team member we spoke to went above and beyond to ensure we were comfortable and had everything we needed. The location is convenient for Glasgow Airport and nearby public transport, and there’s ample parking on site. We had a great meal at the attached restaurant, with a good range of options at a very reasonable price. Breakfast was hearty and set us up for the day. Overall, a warm, friendly and reliable experience—Premier Inn Paisley continues to deliver consistent comfort and service. Looking forward to returning, especially once the refurbishment comes along! Five stars from us.

Room too hot- no air con. Family had terrible sleep for 3 nights despite using a fan. Temp 26 degrees, dropped to 24.5 degrees with window open. With window open, loud sound of planes landing/taking off at Glasgow Airport. Food good but restaurant understaffed, staff struggling (but very friendly, and apologetic). Hotel appeared understaffed too with reception desk typically unmanned.