
09 Mar 2026
Vacation58732750359
Eccles, United Kingdom
"Friendly staff and clean rooms"
We stayed at this Premier Inn visiting family and the staff were wonderful. Couldn't fault them. The beds were comfy and the rooms are very clean. They're really close to a big Asda and close to the shopping centre. Only reason its not a 4 was the fact that it was a little pricey. Unrelated note and this did not affect my review, but its a shame the beefeater next door has now closed đ.

06 Mar 2026
Elaine F
Great Bookham, United Kingdom
"Truly poor experience from a reputable brand"
We stayed in Cumbernauld. Hotel is undergoing refurb and we were told there would be no bar/restaurant and perhaps some noise. No heating in room, no hot water next day. Eventually moved rooms and 2nd room ok. We had another friend staying and there room had mould.
Customer relations simply quoted rules & T&Cs rather than offering any compensation - not even a free x on our next stay. I didn't feel valued in any way.

08 Feb 2026
"Don't stay"
Don't stay here until renovations are definitely completed. There is no restaurant, room heating didn't work,bathroom smelled and needed upgraded and even the hall light in corridor was faulty flickering off all the time. Seriously. Don't stay here until it is fully upgraded.

28 Jan 2026
"A great stay from start to finish"
Stayed at the hotel with a friend and will definitely come again next time I'm in the area.
Check in with Lucy was very smooth. She was great... very helpful and full of good ideas of what to do in the area. Happy to answer all our questions.
The room was lovely and very clean, as was the rest of the hotel.
The complimentary continental breakfast was very good and more than made up for the temporary closure of the restaurant.

28 Jan 2026
"Weekend break!"
Brilliant hotel, the room was really nice and clean, the bed was very comfatable, but bit dissapointed that resturant was closed but did get complimentry breakfast instead.
Staff very friendly and welcoming especially Lucy at reception it was a real joy to interact with her and get some great recomendations on where to go which really made our stay that little bit more special!
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